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.flow-block-mark{background:#2f5bff}.flow-block>:not(.flow-block-head){margin-left:12px;margin-right:12px}.flow-block>:not(.flow-block-head)+:not(.flow-block-head){margin-top:10px}.flow-block-move{grid-column:2/-1;grid-row:2;display:flex;flex-wrap:nowrap;justify-content:flex-start;align-items:center;gap:8px;margin:0;padding:0;border:0}.flow-block-move .ghost{flex:none;width:auto;height:32px;white-space:nowrap}.flow-block-head>.ghost{grid-column:3;grid-row:1;width:auto;height:32px}.flow-block-head strong{flex:1;font-size:13px}.flow-block-head>.block-type{grid-column:2;grid-row:1;width:100%;min-width:0;max-width:100%;flex:none}.block-add .block-type,.flow-block-head>.block-type,.index-bar .block-type{height:36px;margin:0;padding:0 32px 0 12px;box-sizing:border-box;border:1px solid var(--line-strong);border-radius:8px;background-color:#fff;background-image:url("data:image/svg+xml;utf8,");background-repeat:no-repeat;background-position:right 10px 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var(--blue)}.flow-node.is-agent{border-color:var(--orange)}.flow-node-head{font-size:12px;font-weight:700;cursor:grab;overflow-wrap:anywhere}.flow-node-text{margin:6px 0;font-size:12px;color:var(--ink-2);overflow-wrap:anywhere;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.flow-node-agent{margin:0 0 6px;font-size:12px;font-weight:600;color:var(--blue-ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.flow-node-agent.is-inherited{font-weight:400;color:var(--muted)}.flow-assignee{display:flex;flex-direction:column;gap:6px;margin:0 0 12px;font-size:13px;font-weight:700}.flow-assignee select{height:36px;font-weight:600}.flow-port{height:28px;padding:0 8px;border-radius:8px;border:1px solid var(--line-strong);background:#fff;font-size:12px}.flow-inspector{display:flex;flex-direction:column;gap:8px;min-width:0;flex:1;min-height:0;overflow:auto;padding:4px 14px 14px;border:0;border-radius:0;background:0 0}.flow-inspector>*{flex-shrink:0}.ops-card{margin:0}#flow-ops{display:flex;flex-direction:column;min-width:0;width:100%;height:calc(100vh - 220px);min-height:520px;margin:0;overflow:auto}#flow-ops.is-off,.flow-workspace.is-hide-ops>#flow-ops{display:none}#flow-ops .hour-row{grid-template-columns:4.2rem 4.2rem minmax(0,1fr) minmax(0,1fr);width:100%}#flow-ops .hour-row input[type=time]{width:100%}.hour-grid{display:flex;flex-direction:column;gap:0}.hour-row{display:grid;grid-template-columns:4.75rem 5.5rem 8.75rem 8.75rem;gap:12px;align-items:center;width:min(100%,36rem)}.day-name{font-weight:600;white-space:nowrap}.day-state{position:relative;flex-direction:row;width:auto}.day-state input{position:absolute;opacity:0;width:1px;height:1px;margin:0}.day-state span{display:inline-flex;align-items:center;justify-content:center;min-width:4.5rem;height:32px;padding:0 12px;border-radius:8px;border:1px solid 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var(--line);background:#fff;text-align:left;font-size:16px;font-weight:600}.lang-list button[aria-current=true]{color:var(--blue,#2f5bff)}.settings-switch{appearance:none;width:44px;height:26px;margin:0;border-radius:999px;background:#d0d5dd;position:relative;flex:none}.settings-switch::after{content:"";position:absolute;top:2px;left:2px;width:22px;height:22px;border-radius:50%;background:#fff}.settings-switch:checked{background:var(--blue)}.settings-switch:checked::after{left:20px}.origin-note{display:block;color:var(--muted);font-size:12px}.mark{font-size:14px;font-weight:700}.msg-editor-body img,.sys.sys-rich img{display:block;max-width:100%;height:auto;margin:8px 0;border-radius:12px}.messages .flow-actions{position:static;display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;margin:-4px 0 16px;padding:0 8px}.flow-agent,.flow-choice{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:auto;max-width:100%;min-height:32px;padding:0 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var(--detail,320px);position:relative;overflow:hidden;background:var(--bg)}.desk-list,.desk-side{display:flex;flex-direction:column;min-height:0;background:#fff}.desk-list{width:320px;min-width:320px;overflow:hidden;border-right:1px solid var(--line)}.desk-side{position:relative;width:auto;min-width:0;border-left:1px solid var(--line);overflow:auto}.list-head{padding:16px 16px 8px}.desk .thread-head h1,.list-head h1{margin:0;font-size:22px;font-weight:700;letter-spacing:-.02em}.scope-filters,.status-filters{display:flex;flex-wrap:wrap;gap:8px;padding:0 12px 8px}.list-filters{display:flex;flex:0 1 auto;flex-direction:column;min-height:0;overflow:visible;padding:0 12px 8px}.list-filters .scope-filters,.list-filters .status-filters{flex:none;padding:0}.list-filters .scope-filters,.list-filters .status-filters{position:static;z-index:auto;align-items:center;flex-wrap:nowrap}.list-tools{display:flex;align-items:center;gap:8px;min-width:0;margin-top:8px}.list-tools .scope-menu{position:relative;z-index:2;flex:1;min-width:0}.desk .list-tools .agent-menu{z-index:2}.desk .list-tools .list-sort{position:relative;z-index:1;flex:none;display:flex;width:max-content;max-width:7.5rem;margin:0}.desk .list-tools .list-sort select{box-sizing:border-box;height:32px;max-width:7.5rem;margin:0;padding:0 4px 0 8px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:12px;font-weight:600;line-height:16px}.scope-toggle{display:flex;align-items:center;justify-content:space-between;gap:8px;box-sizing:border-box;width:100%;height:auto;min-height:40px;margin:0;padding:8px 8px 6px 12px;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font-size:13px;font-weight:600;line-height:1.45;text-align:left;overflow:visible}.scope-current{min-width:0;overflow:visible;line-height:1.45;white-space:nowrap}.scope-chevron{flex:none;color:var(--muted)}.scope-toggle[aria-expanded=true] .scope-chevron{transform:rotate(180deg)}.list-filters .scope-filters{position:absolute;z-index:9;top:calc(100% + 4px);left:0;right:0;display:grid;gap:2px;margin:0;padding:8px 6px 6px;overflow:visible;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:var(--shadow)}.list-filters .scope-filters[hidden]{display:none!important}.scope-filters a,.status-filters a{display:inline-flex;align-items:center;flex:none;width:auto;max-width:100%;height:32px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink-2);font-size:13px;font-weight:600;line-height:1;text-decoration:none;white-space:nowrap}.list-filters .status-filters{gap:16px}.list-filters .status-filters a{position:relative;display:inline-flex;align-items:center;gap:6px;height:auto;margin:0;padding:4px 0 10px;border:0;border-radius:0;background:0 0;box-shadow:none;color:var(--ink-2);font-weight:500;line-height:1.45;overflow:visible}.list-filters .status-badge{display:inline-flex;flex:none;align-items:center;justify-content:center;box-sizing:border-box;min-width:18px;height:18px;margin:0;padding:0 6px;border-radius:999px;background:var(--orange);color:#fff;font-size:11px;font-weight:700;line-height:1}.list-filters .status-filters a.is-on{height:auto;margin:0;border:0;border-radius:0;background:0 0;color:var(--ink);font-weight:700}.list-filters .status-filters a.is-on::after{content:"";position:absolute;left:50%;bottom:0;width:14px;height:2px;transform:translateX(-50%);border-radius:1px;background:currentColor}.list-filters .scope-filters a{display:flex;align-items:center;justify-content:space-between;height:auto;min-height:36px;margin:0;padding:8px 10px 6px;border:0;border-radius:8px;background:0 0;box-shadow:none;color:var(--ink);font-size:13px;font-weight:600;line-height:1.45;overflow:visible}.list-filters .scope-filters a.is-on{color:var(--blue-ink);background:var(--blue-soft)}.list-filters .scope-filters a.is-on::after{content:none}.scope-filters a.is-on{border-color:transparent;background:var(--blue-soft);color:var(--blue-ink)}.desk-list .conv-list{flex:1 1 0%;min-height:160px;overflow:auto}.conv-list .list-switch{display:flex;align-items:center;justify-content:center;min-height:180px}.desk-list .conv-list:has(.list-empty){display:flex;flex-direction:column}.list-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;box-sizing:border-box;width:100%;min-height:220px;margin:0;padding:36px 24px;text-align:center}.list-empty-icon{display:grid;place-items:center;width:40px;height:40px;margin:0 0 12px;border-radius:12px;background:var(--blue-soft);color:var(--blue-ink)}.list-empty-title{margin:0;color:var(--ink);font-size:14px;font-weight:700;letter-spacing:-.02em;line-height:1.45;word-break:keep-all}.list-empty-note{margin:6px 0 0;color:var(--muted);font-size:12px;font-weight:400;line-height:1.45;word-break:keep-all}.desk .conv{align-items:flex-start}.desk .conv.is-handoff:not(.is-on),.desk .conv.is-summon:not(.is-on){background:#fff8f1}.desk .conv.is-on{background:var(--blue-soft)}.conv-main{min-width:0;flex:1;overflow:hidden}.conv-top{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px 8px;min-width:0}.conv-top:has(.conv-badges)+.conv-preview,.conv-top:has(.conv-badges)+.conv-topic{margin-top:12px}.conv-name,.conv-top strong{flex:1 1 0;min-width:0;display:inline-flex;align-items:center;gap:6px;font-size:14px;font-weight:500;white-space:nowrap;overflow:hidden}.conv-badges{flex:1 0 100%;display:flex;flex-wrap:wrap;align-items:center;gap:4px 6px;min-width:0;max-width:100%}.conv.is-unread .conv-name{font-weight:700}.conv-name-text{min-width:0;overflow:hidden;text-overflow:ellipsis}.conv-channel-label{flex:none;color:var(--muted);font-size:12px;font-weight:400}.conv-topic{display:flex;align-items:center;gap:6px;margin-top:4px;min-width:0;color:var(--muted);font-size:12px;font-weight:400;line-height:16px}.conv-topic-text{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-topic-dot{flex:none;color:var(--muted)}.conv-ai{flex:none;display:inline-flex;align-items:center;height:18px;padding:0 7px;border-radius:999px;background:#f3e8ff;color:#7c3aed;font-size:11px;font-weight:700;line-height:1;white-space:nowrap}.conv-none{flex:none;display:inline-flex;align-items:center;height:18px;padding:0 7px;border-radius:999px;background:#d8dee7;color:#1d2939;font-size:11px;font-weight:700;line-height:1;white-space:nowrap}.conv-who{font-weight:700}.conv-who.is-customer{color:#0e9b8a}.conv-who.is-ai{color:#7c3aed}.conv-who.is-me{color:var(--blue)}.conv-who.is-agent{color:var(--ink-2)}.conv-text{color:var(--muted);font-weight:400}.conv-dot{width:8px;height:8px;border-radius:50%;background:var(--blue);flex:none}.conv-time.is-late{color:var(--orange-ink);font-weight:600}.conv-time.is-urgent{color:#b42318;font-weight:700}.conv-assignee,.conv-name{white-space:nowrap}.conv-assignee{font-size:12px;font-weight:400;color:var(--muted)}.conv-top time{flex:none;white-space:nowrap;font-size:12px;font-weight:400;color:var(--muted)}.conv-side{display:inline-flex;align-items:center;gap:6px;flex:none;margin-left:auto}.conv-side time{margin-left:0}.conv-unread{display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--blue);color:#fff;font-size:11px;font-weight:600;line-height:1;font-variant-numeric:tabular-nums}.conv-handoff,.conv-summon{display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box;height:18px;margin:0;padding:0 6px;border:1px solid #f0d3c6;border-radius:999px;background:#fff;color:var(--orange-ink);font-size:12px;font-weight:500;line-height:1;white-space:nowrap}.scope-filters .filter-count{margin-left:6px;font-variant-numeric:tabular-nums}.list-filters .agent-filters{position:absolute;z-index:8;top:calc(100% + 4px);right:0;display:grid;grid-template-columns:1fr;gap:4px;width:220px;max-height:min(280px,46vh);margin:0;padding:8px;overflow:auto;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:var(--shadow)}.list-filters .agent-filters[hidden]{display:none!important}.agent-menu{position:relative;display:flex;flex:none}.agent-menu-toggle{display:grid;place-items:center;width:32px;height:32px;margin:0;padding:0;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink-2)}.agent-menu-toggle::after{content:none}.agent-menu-toggle[aria-expanded=true],.agent-menu.is-filtered .agent-menu-toggle{border-color:transparent;background:var(--blue-soft);color:var(--blue-ink)}.agent-menu-label{flex:none}.agent-menu-current{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:600}.agent-filters a{display:flex;align-items:center;justify-content:space-between;box-sizing:border-box;min-width:0;height:32px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink-2);font-size:12px;font-weight:600;line-height:16px;text-decoration:none}.agent-filters a.is-on{border-color:transparent;background:var(--blue-soft);color:var(--blue-ink)}.agent-filters .agent-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agent-filters .filter-count{margin-left:6px;font-variant-numeric:tabular-nums}.scope-current[data-count=unassigned] .filter-count,.scope-filters a[data-filter=unassigned] .filter-count{color:#b42318}.conv-preview{color:var(--muted);font-size:12px;font-weight:400}.conv-preview{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;margin-top:4px;overflow:hidden;white-space:normal;line-height:16px}.conv-topic+.conv-preview{margin-top:4px}.conv.is-unread .conv-preview,.conv.is-unread .conv-text{color:var(--muted);font-weight:400}.assignee-bar{display:flex;flex:none;align-items:center;justify-content:space-between;gap:8px;margin:0 16px 8px;min-width:0}.assignee-bar-name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink);font-size:13px;font-weight:700}.assignee-bar .filter-count{margin-left:6px;color:var(--muted);font-weight:600;font-variant-numeric:tabular-nums}.assignee-clear{display:inline-flex;flex:none;align-items:center;height:26px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink-2);font-size:12px;font-weight:600;line-height:1;text-decoration:none}.desk .thread-head{z-index:40;background:#fff;flex-wrap:nowrap;overflow:visible}.desk .thread-head .who-line{display:flex;align-items:center;gap:8px;flex:1 1 auto;min-width:0;overflow:visible;flex-wrap:nowrap}.desk .thread-head .who-line>.who-copy{min-width:0;flex:0 1 auto;max-width:100%;margin-right:20px;overflow:hidden}.desk .thread-head .who-line>.ghost,.desk .thread-head .who-line>.join-form,.desk .thread-head .who-line>.pass-anchor{flex:none;min-width:auto;max-width:none;overflow:visible}.desk .who-line .ghost{display:inline-flex;align-items:center;justify-content:center;height:32px;padding:0 12px;border-radius:8px;font-size:12.5px;font-weight:500;line-height:1;white-space:nowrap}.desk .thread-name{flex-wrap:nowrap;min-width:0;max-width:100%;overflow:hidden}.desk .thread-name h1{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desk .thread-name .chip{flex:none}.desk .thread-sub{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.desk .head-actions{flex:0 1 auto;width:auto;min-width:0;max-width:calc(100% - 80px);flex-wrap:nowrap;overflow:visible}.desk .head-actions-row{display:flex;flex-wrap:nowrap;align-items:center;gap:6px;min-width:0;max-width:100%;overflow-x:auto;overflow-y:hidden;scrollbar-width:thin}.desk .head-actions-row>*{flex:none}.desk .head-actions-row .head-split{align-self:center;width:1px;height:16px;margin:0 2px;background:var(--line)}.desk .head-actions #close-chat{border:1px solid var(--blue);background:var(--blue);color:#fff}.desk .head-chevron{margin-left:4px;color:var(--muted)}.desk .head-more{position:relative;flex:none}.desk .head-more>button{width:32px;padding:0}.desk .head-more-panel{position:absolute;right:0;top:calc(100% + 6px);z-index:41;display:grid;gap:8px;min-width:196px;margin:0;padding:10px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:var(--shadow)}.desk .head-more-panel[hidden]{display:none!important}.desk .head-more-panel .desk-font{display:grid;gap:6px;color:var(--ink-2)}.desk .head-more-panel .ghost{width:100%}.desk .thread-head,.order-drawer-head,.side-head{box-sizing:border-box;height:68px;min-height:68px;max-height:68px;display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0;padding:0 16px;border-bottom:1px solid var(--line);background:#fff;flex:none}.side-head{justify-content:flex-start;min-width:0}.assignee-line{width:100%;min-width:0;display:flex;flex-direction:row;align-items:center;justify-content:space-between;gap:12px}.assignee-line span{flex:none;font-size:12px;font-weight:400;line-height:1.2;color:var(--muted)}.assignee-line .assignee-pick,.assignee-line strong{min-width:0;font-size:14px;font-weight:600;line-height:1.2;color:var(--ink);text-align:right;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.assignee-line .assignee-pick{display:inline-flex;align-items:center;justify-content:flex-end;max-width:70%;margin:0;padding:0;border:0;background:0 0;cursor:pointer}.assignee-line .assignee-pick::after{content:"";width:0;height:0;margin-left:6px;border-left:4px solid transparent;border-right:4px solid transparent;border-top:5px solid var(--muted);flex:none}.join-form{display:inline-flex;margin:0}.join-form button:disabled,.join-form.is-locked button{opacity:.42;color:var(--muted);cursor:not-allowed;pointer-events:none}.participant-line{box-sizing:border-box;width:100%;min-width:0;display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin:0;padding:12px 16px;border-bottom:1px solid var(--line);background:#fff;flex:none}.participant-line span{flex:none;font-size:12px;font-weight:400;line-height:1.4;color:var(--muted)}.participant-line strong{min-width:0;font-size:13px;font-weight:600;line-height:1.4;color:var(--ink);text-align:right;overflow-wrap:anywhere}.desk-side:has(.side-scroll){overflow:hidden}.side-scroll{flex:1;min-height:0;overflow:auto}.desk .msg{max-width:100%}.desk .thread{container-type:inline-size}.desk .msg>div:not(.avatar){position:relative;flex:1 1 auto;width:0;min-width:0;max-width:100%}.desk .msg.desk-agent>div:not(.avatar),.desk .msg.desk-bot>div:not(.avatar),.desk .msg.desk-internal>div:not(.avatar){max-width:100%}.desk .bubble-row>.bubble{flex:none;width:max-content;min-width:0;max-width:70cqw;box-sizing:border-box;white-space:pre-wrap;overflow-wrap:break-word}.desk .bubble .file-link{display:flex;flex-direction:column;align-items:flex-start;gap:4px;margin-top:6px;color:inherit}.desk .bubble .file-link:first-child{margin-top:0}.desk .msg.desk-customer{justify-content:flex-start}.desk .msg.desk-agent,.desk .msg.desk-bot{justify-content:flex-end}.sender-badge{display:inline-flex;align-items:center;max-width:100%;height:18px;margin:0 0 4px;padding:0 7px;border-radius:999px;font-size:11px;font-weight:700;line-height:1;white-space:nowrap;overflow:visible}.sender-badge.is-ai{background:#f3e8ff;color:#7c3aed}.model-name{color:#6d28d9;font-size:12px;font-weight:600;line-height:16px;white-space:nowrap}.desk .sender-badge.is-ai{height:auto;min-height:18px;padding:2px 8px}.sender-badge.is-agent{background:var(--blue-soft);color:var(--blue)}.sender-badge.is-flow{background:#eef0f3;color:#526072}.desk .msg.desk-agent>div:not(.avatar),.desk .msg.desk-bot>div:not(.avatar){display:flex;flex-direction:column;align-items:flex-end;overflow:visible}.desk .msg.desk-customer .bubble{background:#fff;border-color:#e6e9ef;color:var(--ink);border-radius:4px 16px 16px 16px}.desk .msg.desk-customer .msg-meta{justify-content:flex-start}.desk .msg.is-ai .bubble{background:#fbf7ff;border-color:#f0e7ff;color:var(--ink);border-radius:16px 4px 16px 16px}.desk .msg.is-agent .bubble{background:#eef3ff;border-color:#e3eaff;color:var(--ink);border-radius:16px 4px 16px 16px}.desk .msg.is-agent .bubble a{color:var(--blue)}.desk .msg.is-flow .bubble{background:#f8f9fb;border-color:#eef1f4;color:var(--ink-2);border-radius:16px 4px 16px 16px}.desk .desk-bot .bubble ol,.desk .desk-bot .bubble ul{margin:6px 0 0;padding-left:1.2em}.desk .desk-bot .bubble img{display:block;max-width:100%;height:auto;margin:8px 0;border-radius:12px}.contact-card{display:flex;gap:12px;align-items:center;width:min(360px,100%);margin:0 auto 18px;padding:14px 16px;border:1px solid var(--line);border-radius:16px;background:#fff;box-shadow:var(--shadow)}.contact-card strong{display:block;font-size:15px}.contact-card div div{color:var(--muted);font-size:13px}.form-card{width:min(360px,100%);margin:0 auto 18px;padding:14px 16px;border:1px solid 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var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:14px;font-weight:400;line-height:1.45}.ops-field textarea:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.16)}.ops-card .hour-row{min-height:48px}.ops-card .ops-group>.hour-row{margin-top:10px}.ops-card .hour-grid{width:min(100%,36rem)}.ops-card .hour-row input[type=time]{width:8.75rem;max-width:100%;height:40px;margin:0;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:14px;font-weight:400}.ops-card .hour-row input[type=time]:disabled,.ops-card .hour-row.is-off input[type=time]{background:#f2f4f7;color:#98a2b3;border-color:#e4e7ec;opacity:1;-webkit-text-fill-color:#98A2B3;cursor:not-allowed}.list-pager{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 12px 12px;color:var(--muted);font-size:13px}.list-pager a{color:var(--blue);font-weight:600}.list-more{margin:0;padding:12px;text-align:center;color:var(--muted);font-size:13px}.file-pick{position:relative;display:flex;flex-direction:row;align-items:center;gap:8px;min-width:0;max-width:100%}.file-pick-input{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important;opacity:0!important}.file-pick-name{min-width:0;font-size:13px;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-pick-name.is-empty{color:var(--muted);font-weight:400}.team-join{display:flex;flex-direction:column;align-items:flex-start;gap:14px;max-width:28rem}form.team-join label.team-join-field{display:flex;flex-direction:column;align-items:stretch;gap:6px;width:min(100%,16rem);margin:0;font-size:13px;font-weight:600}form.team-join label.team-join-field input,form.team-join label.team-join-field select{width:100%;box-sizing:border-box}.team-join-agents{display:flex;flex-direction:column;width:min(100%,24rem);min-width:14rem}.team-join-label{font-size:13px;font-weight:600;margin-bottom:4px}form.team-join label.team-join-agent{display:flex;flex-direction:row;align-items:center;justify-content:flex-start;gap:8px;width:100%;min-height:36px;margin:0;padding:6px 0;border-top:1px solid var(--line);font-size:14px;font-weight:500;white-space:nowrap}form.team-join label.team-join-agent input{width:16px;height:16px;flex:0 0 16px;margin:0;padding:0}form.team-join label.team-join-agent span{white-space:nowrap;word-break:keep-all}form.team-join label.team-join-agent.is-on-team{color:var(--muted);cursor:not-allowed}form.team-join label.team-join-agent.is-on-team input{cursor:not-allowed}.team-saved{margin-top:8px}.team-saved-row{display:flex;flex-direction:row;align-items:center;gap:12px;min-height:40px;padding:6px 0;border-top:1px solid var(--line);white-space:nowrap}.team-saved-name{font-weight:600;white-space:nowrap;word-break:keep-all}.team-saved-cap{color:var(--muted);font-size:13px;font-weight:400}.canned-create,.canned-edit{display:flex;flex-direction:column;align-items:flex-start;gap:12px;width:min(100%,40rem)}.canned-field{display:flex;flex-direction:column;gap:6px;width:100%;font-size:13px;font-weight:600}.canned-field input,.canned-field textarea{width:100%;box-sizing:border-box}.canned-field textarea{min-height:96px;resize:vertical}.canned-cards{display:flex;flex-direction:column;gap:12px;margin-top:22px}.canned-card{width:min(100%,40rem);padding:14px 16px;border:1px solid var(--line);border-radius:12px;background:#fff}.canned-title{margin:0 0 8px;font-size:15px}.canned-read{margin:0;white-space:pre-wrap;line-height:1.55;overflow-wrap:anywhere}.canned-actions{margin-top:12px}.canned-actions form{margin:0}.canned-card .canned-edit{margin-top:4px}@media (max-width:760px){.ops-card .hour-row{grid-template-columns:4.2rem 4.6rem minmax(0,1fr) minmax(0,1fr);width:100%}.ops-card .hour-row input[type=time]{width:100%}.canned-card,.canned-create,.team-join,.team-join-agents{width:100%;max-width:none}}.chat-app{position:relative}.chat-app .chat-top{justify-content:flex-start;gap:8px;padding:0 8px 0 6px}.chat-app .chat-top .brand{flex:1;min-width:0}.chat-app .chat-heading{min-width:0}.chat-app .chat-top .brand-name,.chat-app .chat-top .brand-sub{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-app .chat-top .mark{width:36px;height:36px;border-radius:50%;flex:none}.chat-app .chat-back{width:36px;height:36px;margin-right:0;border-radius:50%;color:var(--ink)}.chat-app .chat-more{width:36px;height:36px;margin-left:auto;flex:none;border:0;border-radius:50%;background:0 0;color:var(--ink);display:grid;place-items:center;cursor:pointer}.chat-app .chat-sheet{position:absolute;inset:0;z-index:30}.chat-app .chat-emoji-pop[hidden],.chat-app .chat-sheet[hidden]{display:none}.chat-app .chat-sheet-dim{position:absolute;inset:0;border:0;padding:0;background:rgba(16,24,40,.45);cursor:pointer}.chat-app .chat-sheet-card{position:absolute;top:64px;left:16px;right:16px;background:#fff;border-radius:16px;box-shadow:0 16px 40px rgba(16,24,40,.18);overflow:hidden}.chat-app .chat-sheet-head{display:flex;align-items:center;justify-content:space-between;padding:14px 8px 10px 16px}.chat-app .chat-sheet-head h2{margin:0;font-size:16px;font-weight:700}.chat-app .chat-sheet-x{width:36px;height:36px;border:0;background:0 0;color:var(--ink);font-size:22px;line-height:1;cursor:pointer}.chat-app .chat-leave{display:flex;align-items:center;gap:10px;margin:4px 12px 14px;padding:12px 14px;border-radius:12px;color:#d92d20;font-weight:650;text-decoration:none}.chat-app .chat-leave:hover{background:#fff4f2}.chat-app .chat-compose{border-top:0;background:#fff;padding:8px 12px calc(12px + env(safe-area-inset-bottom))}.chat-app .chat-emoji-pop{display:flex;gap:2px;width:max-content;margin:0 4px 8px;padding:4px;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow)}.chat-app .chat-emoji-pop button{width:36px;height:36px;border:0;border-radius:8px;background:0 0;font-size:20px;cursor:pointer}.chat-app .chat-compose-bar{display:flex;align-items:flex-end;gap:2px;padding:6px 6px 6px 4px;border:1px solid var(--line-strong);border-radius:24px;background:#fff}.chat-app .chat-icon{width:36px;height:36px;flex:none;display:grid;place-items:center;margin:0;padding:0;border:0;border-radius:50%;background:0 0;color:#475467;cursor:pointer}.chat-app .chat-compose textarea{flex:1;min-width:0;height:36px;max-height:96px;margin:0;padding:8px 4px;border:0;outline:0;resize:none;background:0 0;font:inherit;font-size:var(--chat-font, 15px);line-height:1.45}.chat-app .chat-compose .send{width:36px;height:36px;flex:none;padding:0;border-radius:50%;display:grid;place-items:center}.chat-app .chat-compose .send.ready{background:var(--blue);color:#fff}.flow-actions>.flow-choice-group,.flow-actions>.sys-row{flex:1 1 100%;width:100%}.flow-actions>.flow-agent,.flow-actions>.flow-submit{flex:0 0 auto;width:auto;max-width:100%}.flow-actions>.sys-row{margin:2px 0 8px}.ops-field select{width:100%;box-sizing:border-box}.rail-head{display:flex;align-items:center;gap:8px;width:100%;margin:0;padding:0;border:0;background:0 0;color:var(--ink-2);font-size:13px;font-weight:700;text-align:left;cursor:pointer}.rail-head .rail-name{margin-right:auto}.rail-head .rail-count{color:var(--muted);font-size:13px;font-weight:600}.rail-arrow{width:12px;height:12px;flex:none;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M2.5 4.5 6 8l3.5-3.5' fill='none' stroke='%23667085' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/12px no-repeat}.rail-head[aria-expanded=true] .rail-name{color:var(--blue)}.side-mark{display:inline-flex;flex:none;width:14px;height:14px;color:var(--ink-2)}.side-mark svg{display:block;width:14px;height:14px}.desk-side .memo-head h3,.desk-side .side-card>h2{display:flex;align-items:center;gap:6px}.desk-side .rail-label,.desk-side .rail-name{display:inline-flex;align-items:center;gap:6px}.rail-head[aria-expanded=true] .side-mark{color:var(--ink-2)}.rail-head[aria-expanded=true] .rail-arrow{transform:rotate(180deg)}.rail-body{margin-top:8px}.rail-body[hidden]{display:none}.flow-node .flow-copy{width:auto;height:28px;margin-top:4px;padding:0 8px;border:1px solid var(--line-strong);border-radius:8px;background:#fff;color:var(--ink-2);font-size:12px;font-weight:600}.reserve-list[hidden]{display:none}.reserve-item{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(148px,1fr) minmax(148px,1fr) 56px minmax(0,0.9fr) 7.75rem;column-gap:16px;align-items:center;min-height:48px;border-top:1px solid var(--line)}.reserve-item:last-child{border-bottom:1px solid var(--line)}.reserve-cell{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink-2);font-size:14px}.reserve-actions{display:flex;gap:8px;justify-content:flex-end}.reserve-actions .ghost{width:auto;height:32px}.reserve-item.is-on{background:#f8f9fb}.reserve-add{display:flex;justify-content:center;padding:16px 0 4px}.reserve-add .ghost{width:auto}.reserve-modal .modal-card{width:min(420px,calc(100% - 32px));padding:24px;gap:16px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:0 16px 40px rgba(16,24,40,.16)}.reserve-modal .modal-card label{display:flex;flex-direction:column;gap:6px;margin:0;color:var(--muted);font-size:13px;font-weight:600;line-height:1.4}.reserve-modal .modal-card input[type=text],.reserve-modal .modal-card select{width:100%;height:40px;box-sizing:border-box;margin:0;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:14px;font-weight:400;line-height:40px;outline:0;appearance:none;-webkit-appearance:none}.reserve-modal .modal-card input[type=text]::placeholder{color:var(--muted);font-weight:400}.reserve-modal .modal-card select{padding-right:32px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M2.5 4.5 6 8l3.5-3.5' fill='none' stroke='%23667085' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;background-size:12px}.reserve-modal .modal-card select.is-empty{color:var(--muted)}.reserve-modal .modal-card input[type=text]:focus,.reserve-modal .modal-card select:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.16)}.reserve-modal .stamp-field{position:relative;display:block}.reserve-modal .stamp-text{padding-right:36px}.reserve-modal .stamp-pick{position:absolute;top:6px;right:6px;width:28px;height:28px;margin:0;padding:0;border:0;border-radius:6px;background:transparent url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 16 16'%3E%3Crect x='2.2' y='3.2' width='11.6' height='10.6' rx='1.6' fill='none' stroke='%23667085' stroke-width='1.3'/%3E%3Cpath d='M2.2 6.4h11.6M5.2 2.2v2.2M10.8 2.2v2.2' fill='none' stroke='%23667085' stroke-width='1.3' stroke-linecap='round'/%3E%3C/svg%3E") center/16px no-repeat}.reserve-modal .stamp-pick:hover{background-color:var(--bg)}.reserve-modal .stamp-native{position:absolute;inset:0;width:100%;height:100%;margin:0;padding:0;border:0;opacity:0;pointer-events:none}.reserve-modal .modal-actions{justify-content:flex-end;gap:8px;margin:0}.reserve-modal .modal-actions .ghost,.reserve-modal .modal-actions .send{width:auto;height:32px;min-height:32px;padding:0 12px;border-radius:8px;font-size:13px;font-weight:600;line-height:1;box-shadow:none}.reserve-modal .modal-actions .ghost{border:1px solid var(--line);background:#fff;color:var(--ink)}.reserve-modal .modal-actions .send{border:0;background:var(--blue);color:#fff}.workflow-list{display:flex;flex-wrap:wrap;align-items:stretch;gap:16px;margin-top:22px}.workflow-card{box-sizing:border-box;display:flex;flex-direction:column;gap:6px;width:320px;min-height:132px;margin:0;padding:16px;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--ink);text-align:left}.workflow-card[data-href]{cursor:pointer}.workflow-card-top{display:flex;align-items:center;gap:8px;min-height:32px}.workflow-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink);font-size:16px;font-weight:600;text-decoration:none}.workflow-meta{display:flex;flex-direction:column;gap:6px;margin:10px 0 0;min-width:0;color:var(--muted);font-size:13px;line-height:1.4}.workflow-filter,.workflow-team{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.workflow-actions{display:flex;gap:8px;align-items:center;flex:none}.workflow-actions form{margin:0}.workflow-actions .ghost{width:auto;height:32px}.workflow-card.is-add{align-items:center;justify-content:center;gap:8px;border:1px dashed #a8b0bd;background:rgba(255,255,255,.45);color:rgba(102,112,133,.72);font-size:14px;font-weight:600;cursor:pointer;opacity:1}.workflow-card.is-add:hover{background:rgba(255,255,255,.7)}.workflow-card.is-add .workflow-plus{color:rgba(23,26,33,.45)}.workflow-modal .modal-card label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600}.workflow-modal .modal-card input,.workflow-modal .modal-card select{width:100%;box-sizing:border-box}.workflow-modal .modal-actions{justify-content:flex-end}.workflow-modal .modal-actions .send{width:auto;align-self:center}.service-pane .service-list{margin-top:16px;border-top:1px solid var(--line);background:#fff}.service-row{display:grid;grid-template-columns:minmax(0,1fr) 96px 72px;align-items:center;min-height:48px;padding:0 16px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;background:#fff}.service-row.is-on{background:#f4f7ff}.service-name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600}.service-count,.service-state{font-size:13px;font-weight:400;color:var(--muted)}.service-state.is-on{color:var(--ink)}.service-count{text-align:right}.service-pane .service-form{display:flex;flex-direction:column;align-items:flex-start;gap:16px;width:min(420px,100%);margin-top:16px}.service-pane .service-form h2{margin:0;font-size:16px;font-weight:600}.service-pane .service-form label{display:flex;flex-direction:column;gap:6px;width:100%;color:var(--muted);font-size:13px;font-weight:400}.service-pane .service-form input{width:100%;height:40px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:14px}.service-pane .service-form input:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.16)}.service-pane .service-form .send{width:auto;align-self:flex-start;height:32px}.service-note{margin:0;color:var(--muted);font-size:13px;line-height:1.45}.service-pane .service-form select{width:100%;height:40px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:14px}.service-pane .service-form label.check-line{flex-direction:row;align-items:center;gap:8px;color:var(--ink);font-size:14px;font-weight:400}.service-pane .service-form label.check-line input{width:16px;height:16px;margin:0;padding:0;box-shadow:none}.service-hook{display:flex;flex-direction:column;gap:4px;width:100%;margin:0;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:#f7f8fa;color:var(--ink);font-size:13px;line-height:1.45;overflow-wrap:anywhere}.service-hook span{color:var(--muted);font-size:12px}.thread-policy{margin:4px 0 0;color:var(--muted);font-size:12px;line-height:1.45}.usage-banner{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 8px;padding:8px 12px;border-radius:8px;background:#fdecec;color:#b42318;font-size:13px;line-height:1.4}.usage-banner p{margin:0;min-width:0}.usage-charge{display:inline-flex;align-items:center;justify-content:center;flex:none;height:32px;padding:0 12px;border:1px solid #e7b6b2;border-radius:8px;background:#fff;color:#b42318;font-size:13px;font-weight:600;text-decoration:none}.usage-meter{display:flex;flex-direction:column;gap:8px;width:min(520px,100%);margin-bottom:16px}.usage-meter-top{display:flex;align-items:baseline;justify-content:space-between;gap:12px}.usage-meter-top strong{color:var(--ink);font-size:16px;font-weight:600}.usage-meter-top span{color:var(--muted);font-size:13px}.usage-bar{height:8px;overflow:hidden;border-radius:99px;background:#e7eaf0}.usage-bar span{display:block;height:100%;background:var(--blue)}.usage-form{display:flex;flex-direction:column;align-items:flex-start;gap:12px;width:min(520px,100%)}.usage-form .fields{width:100%}.usage-form input{height:40px;box-sizing:border-box}.usage-form .send{width:auto;height:32px}.side-external{margin-top:8px}.side-link{display:inline-flex;align-items:center;height:32px;margin-top:12px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:13px;font-weight:600;text-decoration:none}.side-link:hover{background:#f7f8fa}.chat-app a.hours-open{text-decoration:none}.lobby-feed{margin:16px 0 0;padding:16px;border:1px solid var(--line);border-radius:16px;background:#fff}.lobby-feed h2{margin:0 0 8px;font-size:14px;font-weight:600}.lobby-feed a{display:block;padding:8px 0;border-top:1px solid var(--line);color:var(--ink);font-size:13px;line-height:1.45;text-decoration:none}.lobby-feed a:first-of-type{border-top:0}#info-modal.event-modal .modal-card{position:relative;width:min(920px,calc(100% - 48px));max-height:calc(100vh - 48px);padding:24px;gap:16px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:0 16px 40px rgba(16,24,40,.16)}#info-modal.event-modal #info-title{margin:0;padding-right:40px;color:var(--ink);font-size:22px;font-weight:600;letter-spacing:-.02em;line-height:1.3}#info-modal.event-modal .modal-actions{position:absolute;top:20px;right:20px;margin:0}#info-modal.event-modal #info-close{width:32px;height:32px;padding:0;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:18px;font-weight:400;line-height:1}.event-sheet{min-width:0}.event-scroll{max-height:min(520px,calc(100vh - 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var(--line);border-radius:6px;background:#fff;box-shadow:0 8px 24px rgba(16,24,40,.14)}.msg-tag-list[hidden]{display:none}.msg-tag-item{display:block;width:100%;margin:0;padding:6px 8px;border:0;border-radius:6px;background:0 0;color:var(--blue);text-align:left;font-size:13px;font-weight:400;cursor:pointer}.msg-tag-item:hover{background:#f2f4f7}.msg-revise-form{display:flex;flex-direction:column;gap:8px;min-width:180px}.msg-revise-form textarea{width:100%;min-height:72px;margin:0;padding:8px 10px;border:1px solid var(--line);border-radius:8px;font:inherit;resize:vertical}.msg-revise-form div{display:flex;justify-content:flex-end;gap:8px}.msg-revise-form button{height:32px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:#fff;font-weight:700;cursor:pointer}.msg-revise-form button[type=submit]{border-color:transparent;background:var(--blue);color:#fff}.ai-live{margin:0 16px 8px;padding:10px 12px;border:1px solid #e6e9ef;border-radius:12px;background:#fbfbfc;color:#171a21;font-size:13.5px;line-height:1.55}.ai-live[hidden]{display:none!important}.ai-live p{margin:0;word-break:keep-all}.ai-live .ai-connect{display:inline-flex;align-items:center;height:28px;margin:0 2px;padding:0 10px;border:0;border-radius:999px;background:#141414;color:#fbfbfc;font-weight:700;font-size:13px;line-height:1;vertical-align:baseline;cursor:pointer}.search-drawer .order-drawer-body{display:flex;flex-direction:column;gap:10px;overflow:hidden}.search-drawer .search-q{width:100%;height:32px;margin:0;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);font-size:13px;font-weight:400}.search-drawer .search-q:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.16)}.search-drawer .search-filters{display:flex;flex-wrap:wrap;align-items:center;gap:8px;min-width:0}.search-drawer .search-filters label{display:flex;flex-direction:row;align-items:center;gap:4px;margin:0;color:var(--muted);font-size:12px;font-weight:400;white-space:nowrap}.search-drawer .search-filters input[type=date],.search-drawer .search-filters select{width:auto;height:28px;margin:0;padding:0 24px 0 8px;border:1px solid var(--line);border-radius:8px;background-color:#fff;color:var(--ink);font-size:12px;font-weight:400}.search-drawer .search-filters select{appearance:none;-webkit-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M2.5 4.5 6 8l3.5-3.5' fill='none' stroke='%23667085' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 6px center}.search-drawer .search-filters input[type=date]{width:118px;padding-right:4px}.search-drawer .search-filters input[type=date]:focus,.search-drawer .search-filters select:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.16)}.search-dates{display:flex;align-items:center;gap:4px}.search-drawer .empty-copy{margin:0;font-size:12px}.search-drawer .search-rows{display:flex;flex-direction:column;flex:1;min-height:0;margin:0 -16px -16px;border-top:1px solid var(--line);overflow:auto}.search-drawer .search-rows[hidden]{display:none}.search-drawer .search-row{display:grid;grid-template-columns:72px minmax(0,1fr) 72px;column-gap:8px;align-items:center;min-height:40px;padding:0 16px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none;font-size:13px;background:#fff}.search-drawer .search-row:last-child{border-bottom:0}.search-drawer .search-row.is-on,.search-drawer .search-row:hover{background:#f7f8fa}.search-drawer .search-row.is-on{box-shadow:inset 2px 0 0 var(--blue)}.search-drawer .search-row span,.search-drawer .search-row strong,.search-drawer .search-row time{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.search-drawer .search-row strong{font-weight:600}.search-drawer .search-excerpt{color:var(--ink-2)}.search-drawer .search-row time{color:var(--muted);font-size:12px;font-variant-numeric:tabular-nums;text-align:right}.chat-app .ai-live,.chat-app .ai-live .ai-connect,.chat-app .bubble,.chat-app .chat-compose textarea,.chat-app .flow-agent,.chat-app .flow-choice,.chat-app .flow-form input,.chat-app .flow-form select,.chat-app .flow-form textarea,.chat-app .followup-ask input,.chat-app .home-card,.chat-app .home-compose textarea,.chat-app .sys a.flow-btn,.chat-app .sys.ended,.chat-app .sys.sys-rich{font-size:var(--chat-font, 14px)}.chat-app .sys:not(.sys-rich):not(.ended){font-size:calc(var(--chat-font, 14px) - 1.5px)}.profile-stage.profile-home .flow-choice,.profile-stage.profile-home .font-sample .bubble,.profile-stage.profile-home .home-compose textarea{font-size:var(--chat-font, 14px)}.profile-stage.profile-home .font-sample{margin-top:16px}.profile-stage.profile-home .font-sample .bubble{display:inline-block;max-width:100%}.desk{--desk-font:14px}.desk-font{display:inline-flex;align-items:center;gap:6px;margin:0;color:var(--muted);font-size:12px;font-weight:600;white-space:nowrap}.desk .head-actions .desk-font select{width:auto;min-width:5.5rem;max-width:none}.desk .bubble,.desk .bubble a.flow-btn,.desk .composer-box textarea,.desk .msg-editor-body,.desk .sys a.flow-btn,.desk .sys.ended,.desk .sys.sys-rich{font-size:var(--desk-font, 14px)}.desk .sys:not(.sys-rich):not(.ended){font-size:calc(var(--desk-font, 14px) * 12 / 14);line-height:16px;padding:4px 12px}.desk .origin-note{font-size:calc(var(--desk-font, 14px) - 2px)}.desk .thread-sub{margin-top:4px;font-size:12px;line-height:16px}.desk .thread-name h1{line-height:32px}.desk .claim-empty .ghost,.desk .head-actions .ghost,.desk .head-actions select,.desk .join-hint .ghost{font-size:12px}.desk .head-actions-row{gap:8px}.desk .head-actions-row .head-split{margin:0 4px}.desk .messages{padding:16px 16px 8px}.desk .day{margin-bottom:16px}.desk .day span{height:24px;padding:0 12px;font-size:12px;line-height:16px}.desk .msg{gap:8px}.desk .bubble{padding:12px 16px;line-height:calc(24 / 14);border-color:var(--line)}.desk .msg-meta{margin-top:4px;font-size:12px;line-height:16px}.desk .sys-row{margin:8px 0 16px}.desk .composer{padding:16px}.desk .composer-label{padding:8px 12px 0;font-size:12px;line-height:16px}.desk .composer-box textarea{padding:12px 16px 4px;line-height:calc(20 / 14)}.desk .tool{height:32px;padding:0 12px;font-size:12px}.desk .keyhint{font-size:12px;line-height:16px}.desk .send{font-size:14px;font-weight:600}.desk .sender-badge{height:18px;padding:0 8px;font-size:12px}.desk .bubble .file-link{margin-top:8px}.desk .contact-card,.desk .form-card{margin-bottom:16px;padding:12px 16px}.desk .contact-card strong{font-size:14px;font-weight:700;line-height:20px}.desk .contact-card div div{font-size:12px;line-height:16px}.desk .side-card{padding:16px}.desk .memo h3,.desk .order-drawer-head h2,.desk .orders-head h3,.desk .side-card h2{font-size:14px;font-weight:600;line-height:20px}.desk .orders-head{margin:16px 0 8px}.desk .memo{padding:16px}.desk .memo textarea,.desk .memo-item p{font-size:14px;line-height:20px}.desk .memo textarea{height:40px;min-height:40px;padding:8px 12px}.desk .memo-item{padding:8px 12px}.desk .memo-add{height:32px;font-size:14px}.desk .assignee-line span,.desk .participant-line span{font-size:12px;line-height:16px}.desk .assignee-line strong,.desk .participant-line strong{font-size:14px;font-weight:600;line-height:20px}.desk .pass-panel{gap:4px}.desk .pass-memo,.desk .pass-search{height:48px;padding:0 12px;font-size:14px}.desk .pass-memo::placeholder,.desk .pass-search::placeholder{font-size:14px}.desk .pass-legend{margin:4px 8px 8px}.desk .pass-list{padding-right:4px}.desk .pass-row.pass-clear{gap:8px;font-size:14px}.desk .switch-loading{gap:8px;font-size:14px}.desk .thread>.summon-bar{padding:8px 16px}.desk .thread>.summon-bar .summon-line{font-size:14px;line-height:20px}.desk .claim-empty,.desk .join-hint{gap:8px;padding:16px}.desk .claim-empty p,.desk .join-hint p{font-weight:600;line-height:20px}.desk .claim-empty .bar-note,.desk .join-hint .bar-note{line-height:16px}.desk .ai-brief{margin:4px auto 16px;padding:12px 16px}.desk .ai-brief summary{font-size:14px;font-weight:600;line-height:20px}.desk .ai-brief p{margin-top:8px;font-size:var(--desk-font, 14px);line-height:calc(20 / 14)}@media (max-width:760px){.desk .messages{padding:16px 16px 8px}.desk .composer{padding:16px 16px calc(16px + env(safe-area-inset-bottom))}}.admin-bar .mark.has-logo{flex:0 1 auto;width:auto;min-width:0;max-width:calc(100% - 72px);height:32px;border-radius:0;background:0 0;overflow:hidden}.admin-bar .mark.has-logo img{width:auto;height:32px;max-width:100%;object-fit:contain;object-position:left center}.admin-bar .brand:has(.mark.has-logo)>div:last-child{min-width:0;flex:1 1 auto;overflow:hidden}.admin-bar .brand:has(.mark.has-logo) .brand-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-app .chat-top .mark.has-logo{width:auto;max-width:min(180px,46%);height:32px;border-radius:0;background:0 0}.chat-app .chat-top .mark.has-logo img{width:auto;height:32px;max-width:min(180px,46%);object-fit:contain;object-position:left center}.chat-app .lobby-avatar.has-logo,.index-preview-hero .lobby-avatar.has-logo,.lobby-avatar.has-logo,.profile-stage .lobby-avatar.has-logo{width:auto;max-width:min(240px,100%);height:44px;border-radius:0;background:0 0;display:block}.chat-app .lobby-avatar.has-logo img,.index-preview-hero .lobby-avatar.has-logo img,.lobby-avatar.has-logo img,.profile-stage .lobby-avatar.has-logo img{width:auto;height:44px;max-width:min(240px,100%);object-fit:contain;object-position:left center}.profile-fields .media-thumb.is-logo{width:120px;background:#fff}.profile-fields .media-thumb.is-logo img{object-fit:contain}.chat-app .composing-dots{display:inline-flex;align-items:center;gap:5px;height:1em}.chat-app .composing-dots i{width:5px;height:5px;border-radius:50%;background:currentColor;opacity:.32;transform:scale(.92);animation:composing-dot 1.5s ease-in-out infinite}.chat-app .composing-dots i:nth-child(2){animation-delay:.5s}.chat-app .composing-dots i:nth-child(3){animation-delay:1s}@keyframes composing-dot{0%,100%{opacity:.32;transform:scale(.92)}16%{opacity:.7;transform:scale(1)}32%{opacity:1;transform:scale(1.05)}48%{opacity:.7;transform:scale(1)}64%{opacity:.32;transform:scale(.92)}}@media (prefers-reduced-motion:reduce){.chat-app .composing-dots i{animation:none;opacity:.75;transform:none}}.order-insert{display:flex;flex-wrap:wrap;gap:4px;align-items:center;margin:6px 0 2px}
.order-insert .cap{font-size:11px;color:#8a8f98;margin-right:2px}
.ins-chip{border:1px solid #d6dae1;background:#f7f8fa;border-radius:12px;padding:2px 8px;font-size:12px;cursor:pointer;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#222}
.ins-chip em{font-style:normal;color:#8a8f98;margin-right:4px}
.ins-chip:hover{border-color:#4a7cf6;background:#eef3ff}
.ins-chip.done{border-color:#2fa86b;background:#e9f8f0}
.admin-card label:has(>input[type=checkbox]),.admin-card label:has(>input[type=radio]){display:flex!important;flex-direction:row!important;justify-content:flex-start!important;align-items:flex-start;gap:8px;text-align:left}.admin-card label>input[type=checkbox],.admin-card label>input[type=radio]{order:-1!important;flex:0 0 auto;width:auto!important;margin:3px 0 0!important}
/* product card picker */
.canned.pp{width:380px;max-width:min(380px,calc(100vw - 32px));max-height:none;padding:0;gap:0;overflow:hidden;border-color:var(--line);border-radius:14px;box-shadow:0 16px 40px rgba(16,24,40,.16),0 2px 6px rgba(16,24,40,.06)}
.pp-head{display:flex;flex-direction:column;gap:2px;padding:14px 16px 10px}
.pp-head strong{font-size:14px;font-weight:700;color:var(--ink);letter-spacing:-.01em}
.pp-head span{font-size:12px;color:var(--muted)}
.pp-search{position:relative;display:flex;align-items:center;margin:0 12px 8px;color:var(--muted)}
.pp-search svg{position:absolute;left:11px;pointer-events:none}
.pp-search input{width:100%;height:38px;margin:0;padding:0 12px 0 34px;border:1px solid var(--line-strong);border-radius:10px;background:var(--bg);color:var(--ink);font:inherit;font-size:13px;outline:0;transition:border-color .15s,box-shadow .15s,background .15s}
.pp-search input::placeholder{color:#98A2B3}
.pp-search input:focus{background:#fff;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,91,255,.15)}
.pp-search:focus-within{color:var(--blue)}
.pp-list{display:flex;flex-direction:column;gap:2px;max-height:320px;overflow:auto;padding:4px 8px 8px;border-top:1px solid var(--line)}
.pp-item{display:flex;align-items:center;gap:12px;width:100%;margin:0;padding:8px;border:0;border-radius:10px;background:transparent;color:var(--ink);text-align:left;font:inherit;cursor:pointer;transition:background .12s}
.pp-item:hover,.pp-item:focus-visible{background:var(--blue-soft);outline:0}
.pp-item:active{background:#E2EAFF}
.pp-item[disabled]{opacity:.55;cursor:progress}
.pp-thumb{flex:none;width:48px;height:48px;border-radius:8px;border:1px solid var(--line);background:var(--bg) center/cover no-repeat;overflow:hidden}
.pp-thumb img{display:block;width:100%;height:100%;object-fit:cover}
.pp-body{display:flex;flex-direction:column;gap:3px;min-width:0;flex:1}
.pp-name{font-size:13px;font-weight:600;line-height:1.35;color:var(--ink);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;word-break:keep-all}
.pp-meta{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--muted)}
.pp-price{font-size:13px;font-weight:700;color:var(--ink)}
.pp-tag{padding:1px 6px;border-radius:999px;background:var(--orange-soft);color:var(--orange-ink);font-size:11px;font-weight:600}
.pp-send{flex:none;padding:4px 8px;border-radius:999px;background:var(--blue);color:#fff;font-size:11px;font-weight:600;opacity:0;transition:opacity .12s}
.pp-item:hover .pp-send,.pp-item:focus-visible .pp-send{opacity:1}
.pp-state{display:flex;flex-direction:column;align-items:center;gap:4px;padding:28px 16px;text-align:center}
.pp-state b{font-size:13px;font-weight:600;color:var(--ink)}
.pp-state span{font-size:12px;color:var(--muted)}
.pp-skel{display:flex;align-items:center;gap:12px;padding:8px}
.pp-skel i{flex:none;width:48px;height:48px;border-radius:8px}
.pp-skel i,.pp-skel u{background:linear-gradient(90deg,#EEF0F3 25%,#F6F7F9 50%,#EEF0F3 75%);background-size:200% 100%;animation:ppShim 1.1s infinite}
.pp-skel span{display:flex;flex-direction:column;gap:6px;flex:1}
.pp-skel u{display:block;height:10px;border-radius:5px}
.pp-skel u+u{width:40%}
@keyframes ppShim{0%{background-position:200% 0}100%{background-position:-200% 0}}
.pp-toast{margin:0 12px 12px;padding:8px 10px;border-radius:8px;background:#FEF3F2;color:#B42318;font-size:12px}
.undo-now{width:100%;height:42px;margin:8px 0 0;border:1px solid var(--line-strong);border-radius:10px;background:#fff;color:var(--ink-2);font-size:14px;font-weight:700;cursor:pointer}.undo-now:hover{background:var(--bg)}.undo-now:focus-visible{outline:0;box-shadow:0 0 0 3px rgba(47,91,255,.28)}
.list-topic.is-filtered select{color:var(--blue);border-color:var(--blue)}
.list-tools .scope-menu .scope-filters{right:auto;width:max-content;min-width:max(100%,180px);max-width:min(280px,calc(100vw - 24px));z-index:20}
.composer-bar .tools .tool-sep{display:inline-block;width:1px;height:20px;margin:0 8px;background:#d0d5dd;border-radius:0;align-self:center;flex:none}
/* 2026-11-01 ordercard: ์ฃผ๋ฌธ์นด๋ ๊ตฌ๋ถ ๊ฐํ */
.orders{gap:16px}
.order{border:1px solid var(--line-strong);border-radius:12px;padding:0 16px 14px;background:#fff;box-shadow:0 1px 3px rgba(16,24,40,.08);overflow:hidden}
.order .order-top{margin:0 -16px;padding:10px 16px;background:transparent;border-bottom:1px solid var(--line-strong)}
.order .order-top b{color:var(--ink);font-weight:700}
.order.match .order-top,.order.is-pinned .order-top{background:transparent}
.order.match,.order.is-pinned,.order.match.is-pinned{border-color:#b9cbff;box-shadow:inset 3px 0 0 var(--blue),0 1px 3px rgba(16,24,40,.08)}
.order-mid+.order-mid{padding-top:12px;border-top:1px dashed var(--line)}
/* ai-vote v2 */
.ai-meta{display:flex;align-items:center;justify-content:flex-end;gap:8px;align-self:flex-end;margin-top:6px;max-width:min(70cqw,100%);flex-wrap:wrap}
.ai-meta .evidence{margin-top:0}
.ai-vote{display:inline-flex;align-items:center;gap:4px;margin:0;padding-left:8px;border-left:1px solid var(--line)}
.ai-vote button{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;padding:0;border:1px solid var(--line-strong);border-radius:8px;background:var(--surface);color:var(--muted);cursor:pointer;box-shadow:var(--shadow);transition:color .15s,background .15s,border-color .15s,transform .15s}
.ai-vote button:hover{color:var(--ink-2);border-color:#C3CBD8;background:#F8FAFC}
.ai-vote button:focus-visible{outline:2px solid var(--blue);outline-offset:1px}
.ai-vote button[data-v="1"].on{color:var(--blue);border-color:var(--blue);background:var(--blue-soft)}
.ai-vote button[data-v="-1"].on{color:var(--orange-ink);border-color:var(--orange);background:var(--orange-soft)}
.ai-vote button.pop{animation:aiVotePop .22s ease}
.ai-vote[aria-busy=true] button{cursor:progress}
@keyframes aiVotePop{50%{transform:scale(1.18)}}
/* assignee picker v2 (as1) */
.pass-panel{width:340px;padding:0;gap:0;border-radius:14px;border-color:var(--line);box-shadow:0 16px 40px rgba(16,24,40,.16),0 2px 6px rgba(16,24,40,.06)}
.pass-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:14px 16px 10px;border-bottom:1px solid var(--line)}
.pass-head-title{font-size:14px;font-weight:700;color:var(--ink);letter-spacing:-.02em}
.pass-head-now{max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding:3px 8px;border-radius:999px;background:#f2f4f7;color:var(--ink-2);font-size:12px;font-weight:600}
.pass-panel .pass-memo{order:4;height:auto;min-height:64px;margin:4px 16px 8px;width:calc(100% - 32px);padding:10px 12px;font-size:13px;line-height:1.45;border-radius:9px;background:#f9fafb;resize:none}
.pass-panel .pass-memo:focus{background:#fff}
.pass-panel .pass-head{order:1}
.pass-panel .pass-take{order:2}
.pass-panel .pass-sub{order:3}.pass-panel .pass-search{order:5}.pass-panel .pass-list{order:6}.pass-panel .pass-clear{order:7}
.pass-row.pass-take{gap:10px;width:calc(100% - 32px);min-height:44px;margin:8px 16px 0;padding:0 12px;border-radius:10px;background:var(--blue-soft);color:var(--blue);font-size:14px;font-weight:700;box-shadow:inset 0 0 0 1px rgba(47,91,255,.16);transition:background .15s,color .15s}
.pass-row.pass-take:hover{background:var(--blue);color:#fff}
.pass-take-ic{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:50%;background:#fff;color:var(--blue)}
.pass-sub{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:14px 16px 6px;padding-top:12px;border-top:1px solid var(--line)}
.pass-sub-title{font-size:12px;font-weight:700;color:var(--muted);white-space:nowrap}
.pass-panel .pass-legend{display:flex;gap:8px;margin:0;font-size:11px;font-weight:600;color:var(--muted)}
.pass-legend span{display:inline-flex;align-items:center;gap:4px}
.pass-legend .presence{width:7px;height:7px}
.pass-panel .pass-search{height:36px;margin:4px 16px 6px;width:calc(100% - 32px);font-size:13px;border-radius:9px;background:#f9fafb}
.pass-panel .pass-list{padding:0 10px 4px 12px}
.pass-person{min-height:48px;padding:6px 6px 6px 6px;gap:10px;border-radius:10px;transition:background .12s}
.pass-person:hover{background:#f5f7fb}
.pass-avatar{position:relative;display:inline-flex;align-items:center;justify-content:center;flex:none;width:32px;height:32px;border-radius:50%;background:#eef1f6;color:var(--ink-2);font-size:13px;font-weight:700}
.pass-avatar .presence{position:absolute;right:-1px;bottom:-1px;width:10px;height:10px;box-shadow:0 0 0 2px #fff}
.pass-name{font-size:14px;font-weight:600;color:var(--ink)}
.pass-go{height:30px;padding:0 10px 0 12px;background:#fff;color:var(--blue);box-shadow:inset 0 0 0 1px var(--line-strong);transition:background .12s,color .12s,box-shadow .12s}
.pass-go:hover,.pass-person:hover .pass-go{background:var(--blue);color:#fff;box-shadow:none}
.pass-row.pass-clear{width:calc(100% - 32px);height:38px;min-height:38px;margin:4px 16px 14px;background:#fff;color:#b42318;box-shadow:inset 0 0 0 1px rgba(180,35,24,.22);font-size:13px}
.pass-panel.is-take-only .pass-take{margin-bottom:14px}
.pass-memo{display:block;height:auto;min-height:92px;padding:12px 14px;font-size:14px;line-height:1.5;resize:vertical;font-family:inherit;border-radius:10px}
.pass-search,.desk .pass-search{height:44px;padding:0 14px;font-size:14px;border-radius:10px}
.pass-memo::placeholder,.pass-search::placeholder{font-size:14px}
.pass-memo,.desk .pass-memo{min-height:64px;height:64px;padding:10px 12px;resize:none;line-height:1.45}
.ctag{display:inline-flex;align-items:center;gap:4px;height:22px;padding:0 8px;border-radius:999px;font-size:11px;font-weight:600;line-height:22px;white-space:nowrap;background:#f2f4f7;color:#475467}
.ctag-blue{background:var(--blue-soft);color:var(--blue-ink)}.ctag-green{background:var(--green-soft);color:var(--green)}.ctag-orange{background:var(--orange-soft);color:var(--orange-ink)}.ctag-red{background:#FEF0F0;color:#C62828}.ctag-purple{background:#F3EEFF;color:#6B3FD6}
.ctag-x{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;margin-right:-3px;padding:0;border:0;border-radius:50%;background:transparent;color:inherit;font-size:13px;line-height:1;opacity:.6;cursor:pointer}.ctag-x:hover{opacity:1;background:rgba(0,0,0,.08)}
.ctag-card .ctag-list{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0}
.ctag-empty{color:var(--muted);font-size:12px}
.ctag-pick{width:100%;height:34px;padding:0 10px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--ink-2);font-size:13px}
.ctag-pick:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px var(--blue-soft)}
.ctag-err{margin:6px 0 0;color:#C62828;font-size:12px}.ctag-err:empty{display:none}
.ctag-hint{margin:8px 0 0;color:var(--muted);font-size:12px}.ctag-hint a{color:var(--blue-ink)}
.conv-ctags{display:flex;flex-wrap:wrap;gap:4px;margin-top:6px}.conv-ctags:empty{display:none}.conv-ctags .ctag{height:18px;line-height:18px;padding:0 6px;font-size:10.5px}
.ctag-admin{width:100%;border-collapse:collapse;font-size:13px}.ctag-admin th{padding:8px 10px;border-bottom:1px solid var(--line);color:var(--muted);font-size:12px;font-weight:600;text-align:left}.ctag-admin td{padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
.ctag-admin input[type=text],.ctag-admin select,.ctag-new input[type=text],.ctag-new select{height:34px;padding:0 10px;border:1px solid var(--line);border-radius:8px;font-size:13px;background:var(--surface)}
.ctag-new{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.ctag-new input[type=text]{flex:1;min-width:180px}
.ctag-row-actions{display:flex;gap:6px;justify-content:flex-end}.ctag-row-actions button{height:30px;padding:0 12px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--ink-2);font-size:12px;font-weight:600;cursor:pointer}.ctag-row-actions button.danger{color:#C62828}.ctag-row-actions button:hover{background:#f7f8fa}
.list-ctag.is-filtered select{border-color:var(--blue);color:var(--blue-ink)}
/* ctagwrap: inbox filter row wraps into 2 lines */
.list-tools{flex-wrap:wrap;row-gap:8px}
.list-tools .scope-menu{flex:1 1 calc(100% - 8.5rem);min-width:8rem}
.scope-toggle{min-height:36px;padding:6px 8px 6px 12px}
.scope-current{flex:1;overflow:hidden;text-overflow:ellipsis}
.desk .list-tools .list-sort.list-topic,.desk .list-tools .list-sort.list-ctag{flex:1 1 6rem;width:auto;max-width:none}
.desk .list-tools .list-topic select,.desk .list-tools .list-ctag select{width:100%;max-width:none;text-overflow:ellipsis}
.desk .list-tools .list-sort select{height:36px}
.list-tools .agent-menu{flex:none}
.list-tools .agent-menu-toggle{height:36px}
/* ctagpos: chips under preview, compact single line */
.conv-ctags{display:flex;flex-wrap:nowrap;gap:4px;margin-top:5px;overflow:hidden;min-width:0}.conv-ctags:empty{display:none}.conv-ctags .ctag{flex:0 0 auto;height:18px;line-height:18px;padding:0 7px;font-size:10.5px;font-weight:600;border-radius:5px;vertical-align:middle}
.conv-badges .conv-ctags{display:contents;margin:0}.conv-badges .conv-ctags .ctag{height:18px;line-height:18px;padding:0 7px;font-size:10.5px;font-weight:600;border-radius:5px;flex:0 0 auto}.conv-badges:has(> .conv-ctags:only-child:empty){display:none}.conv-top:has(> .conv-badges > .conv-ctags:only-child:empty)+.conv-preview,.conv-top:has(> .conv-badges > .conv-ctags:only-child:empty)+.conv-topic{margin-top:0}
.ctag,.conv-badges .conv-ctags .ctag,.conv-ctags .ctag{display:inline-flex!important;align-items:center;box-sizing:border-box;border:1px solid #D0D5DD;background:#F2F4F7;color:#344054;border-radius:999px;font-weight:700;white-space:nowrap}
.conv-badges .conv-ctags .ctag,.conv-ctags .ctag{height:18px;line-height:1;padding:0 7px;font-size:11px}
.ctag.ctag-blue{background:#E0E9FF;border-color:#B3C6FF;color:#2F5BFF}
.ctag.ctag-green{background:#DCF5EA;border-color:#A6E3C7;color:#0B7A52}
.ctag.ctag-orange{background:#FFE8DC;border-color:#FDC3A6;color:#C2410C}
.ctag.ctag-red{background:#FDE2E1;border-color:#F9B7B3;color:#B42318}
.ctag.ctag-purple{background:#ECE4FF;border-color:#CDBBFA;color:#6B3FD6}
/* ctagcolor: solid tag color badges (tag color = badge fill) */
.ctag.ctag-gray{background:#667085;border-color:#667085;color:#fff}
.ctag.ctag-blue{background:#2F5BFF;border-color:#2F5BFF;color:#fff}
.ctag.ctag-green{background:#12A150;border-color:#12A150;color:#fff}
.ctag.ctag-orange{background:#F2700C;border-color:#F2700C;color:#fff}
.ctag.ctag-red{background:#E5372B;border-color:#E5372B;color:#fff}
.ctag.ctag-purple{background:#7C4DFF;border-color:#7C4DFF;color:#fff}
.ctag .ctag-x{color:#fff;opacity:.85}.ctag .ctag-x:hover{background:rgba(255,255,255,.25)}
/* ctaglist: list badges same solid colors as detail */
.conv-ctags .ctag.ctag-gray,.conv-badges .conv-ctags .ctag.ctag-gray{background:#667085;border-color:#667085;color:#fff}
.conv-ctags .ctag.ctag-blue,.conv-badges .conv-ctags .ctag.ctag-blue{background:#2F5BFF;border-color:#2F5BFF;color:#fff}
.conv-ctags .ctag.ctag-green,.conv-badges .conv-ctags .ctag.ctag-green{background:#12A150;border-color:#12A150;color:#fff}
.conv-ctags .ctag.ctag-orange,.conv-badges .conv-ctags .ctag.ctag-orange{background:#F2700C;border-color:#F2700C;color:#fff}
.conv-ctags .ctag.ctag-red,.conv-badges .conv-ctags .ctag.ctag-red{background:#E5372B;border-color:#E5372B;color:#fff}
.conv-ctags .ctag.ctag-purple,.conv-badges .conv-ctags .ctag.ctag-purple{background:#7C4DFF;border-color:#7C4DFF;color:#fff}
/* ctagweight: lighter tag text */
.ctag,.conv-ctags .ctag,.conv-badges .conv-ctags .ctag,.ctag-card .ctag{font-weight:500!important}
/* ms11: ship-to fold */
.ship-box{margin:8px 0 0;border-top:1px dashed var(--line);padding-top:6px;font-size:12px}.ship-box summary{cursor:pointer;color:var(--muted);font-weight:600}.ship-dl{margin:6px 0 0;display:grid;gap:3px}.ship-dl>div{display:flex;gap:8px}.ship-dl dt{flex:0 0 52px;color:var(--muted)}.ship-dl dd{margin:0;min-width:0;word-break:break-all}
.admin-crumb{display:flex;align-items:center;gap:6px;font-size:13px;color:#6b7280;margin:0 0 8px}.admin-crumb a{color:inherit;text-decoration:none}.admin-crumb a:hover{text-decoration:underline}.admin-crumb-back{margin-left:auto;padding:4px 10px;border:1px solid #d1d5db;border-radius:6px;color:#111827!important}
/* settings nav tree (navui1) */
.settings-admin .split-nav{display:block;padding:8px 0 16px;overflow:auto}
.settings-admin .split-group{margin:0}
.settings-admin .split-group-head{list-style:none;display:flex;align-items:center;gap:8px;height:36px;padding:0 16px;margin-top:4px;font-size:13px;font-weight:600;color:#667085;cursor:pointer;user-select:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.settings-admin .split-group-head::-webkit-details-marker{display:none}
.settings-admin .split-group-head::marker{content:""}
.settings-admin .split-group-head::before{content:"";flex:none;width:5px;height:5px;border-right:1.5px solid #98A2B3;border-bottom:1.5px solid #98A2B3;transform:rotate(-45deg);transition:transform .15s}
.settings-admin .split-group[open]>.split-group-head::before{transform:rotate(45deg)}
.settings-admin .split-group-head:hover,.settings-admin .split-group[open]>.split-group-head{color:#171A21}
.settings-admin .split-pick{position:relative;display:flex;align-items:center;width:100%;min-height:40px;height:40px;padding:0 16px 0 30px;border:0;border-bottom:0;background:0 0;color:#171A21;font:inherit;font-size:14px;font-weight:400;text-align:left;text-decoration:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer}
.settings-admin .split-pick:hover{background:#f8f9fb}
.settings-admin .split-pick.is-on{background:#f4f7ff;color:#2F5BFF;font-weight:500}
.settings-admin .split-pick.is-on::before{content:"";position:absolute;left:0;top:6px;bottom:6px;width:3px;border-radius:0 2px 2px 0;background:#2F5BFF}
@media (max-width:760px){.settings-admin .split-nav{display:block;max-height:40vh;border-right:0;border-bottom:1px solid #E6E9EF}.settings-admin .split-pick{width:100%;border-right:0}}
/* settings nav tree (navui2) */
.settings-admin .split-nav{padding:6px 0 20px}
.settings-admin .split-group{margin:0}
.settings-admin .split-group+.split-group{margin-top:10px}
.settings-admin .split-group-head{height:38px;margin:0;padding:0 14px;gap:10px;background:#F8F9FB;border-top:1px solid #E6E9EF;border-bottom:1px solid #E6E9EF;font-size:12.5px;font-weight:600;letter-spacing:.04em;color:#667085}
.settings-admin .split-group:first-child>.split-group-head{border-top:0}
.settings-admin .split-group-head::before{width:7px;height:7px;border-right:2px solid #667085;border-bottom:2px solid #667085;transform:rotate(-45deg);margin-left:2px}
.settings-admin .split-group[open]>.split-group-head{color:#171A21;background:#fff}
.settings-admin .split-group[open]>.split-group-head::before{transform:rotate(45deg) translate(-2px,-2px);border-color:#171A21}
.settings-admin .split-group-head:hover{color:#171A21;background:#F2F4F7}
.settings-admin .split-group[open]{padding-bottom:4px}
.settings-admin .split-group>.split-pick{width:auto;margin-left:22px;padding-left:16px;border-left:1px solid #E6E9EF}
.settings-admin .split-group>.split-pick.is-on{border-left-color:#2F5BFF}
.settings-admin .split-group>.split-pick.is-on::before{display:none}
.settings-admin .split-group>.split-pick:first-of-type{margin-top:4px}
/* settings icon rail (navui3) */
.settings-rail{position:relative;z-index:30;width:64px;flex:none;background:#fff;border-right:1px solid #E6E9EF;padding:10px 0;overflow:visible}
.settings-rail .rail-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;align-items:center;gap:6px;position:sticky;top:10px}
.settings-rail .rail-item{position:relative}
.settings-rail .rail-btn{position:relative;display:flex;align-items:center;justify-content:center;width:44px;height:44px;border:0;border-radius:10px;background:transparent;color:#667085;cursor:pointer;padding:0}
.settings-rail .rail-btn:hover,.settings-rail .rail-item.is-open .rail-btn{background:#F2F4F7;color:#171A21}
.settings-rail .rail-btn:focus-visible{outline:2px solid #2F5BFF;outline-offset:2px}
.settings-rail .rail-item.is-active .rail-btn{background:#F4F7FF;color:#2F5BFF}
.settings-rail .rail-item.is-active .rail-btn::before{content:"";position:absolute;left:-10px;top:10px;bottom:10px;width:3px;border-radius:0 2px 2px 0;background:#2F5BFF}
.settings-rail .rail-fly{display:none;position:absolute;left:100%;top:0;margin-left:10px;min-width:200px;padding:8px;background:#fff;border:1px solid #E6E9EF;border-radius:12px;box-shadow:0 8px 24px rgba(16,24,40,.10)}
.settings-rail .rail-fly::before{content:"";position:absolute;right:100%;top:0;width:14px;height:100%}
.settings-rail .rail-item:hover>.rail-fly,.settings-rail .rail-item:focus-within>.rail-fly,.settings-rail .rail-item.is-open>.rail-fly{display:block}
.settings-rail .rail-fly-title{padding:6px 10px 8px;font-size:13px;font-weight:600;color:#667085;white-space:nowrap}
.settings-rail .rail-sub{display:flex;align-items:center;width:100%;min-height:40px;height:auto;padding:0 12px;margin:0;border:0;border-radius:8px;background:transparent;color:#171A21;font:inherit;font-size:14px;font-weight:400;text-align:left;text-decoration:none;white-space:nowrap;cursor:pointer}
.settings-rail .rail-sub:hover{background:#F8F9FB}
.settings-rail .rail-sub.is-on{background:#F4F7FF;color:#2F5BFF;font-weight:500}
.split-settings.has-rail{grid-template-columns:64px minmax(0,1fr)}
.split-settings.has-rail>.split-stage{min-width:0}
.admin.has-rail{display:grid;grid-template-columns:64px minmax(0,1fr);column-gap:24px;align-content:start;padding-left:0}
.admin.has-rail>*{grid-column:2;min-width:0}
.admin.has-rail>.settings-rail{grid-column:1;grid-row:1/span 60;align-self:stretch;margin:-28px 0 -48px}
@media (max-width:760px){.split-settings.has-rail{grid-template-columns:56px minmax(0,1fr);grid-template-rows:none}.settings-rail{width:56px}.admin.has-rail{grid-template-columns:56px minmax(0,1fr);column-gap:12px}.admin.has-rail>.settings-rail{margin:-16px 0 -32px}.settings-rail .rail-fly{position:fixed;left:64px;top:auto;margin-left:0;max-width:calc(100vw - 76px)}}
/* navrail-fix (navui4): rail full height + scrollbars inside rounded corners */
.admin.has-rail{align-content:stretch;grid-template-rows:repeat(59,auto) minmax(0,1fr)}
.admin.has-rail>.settings-rail{grid-row:1/-1}
.settings-rail .rail-list{max-height:calc(100vh - 140px);overflow-y:auto;overflow-x:visible;padding:2px 0}
#flow-ops,.ops-card,.flow-list-rows,.flow-inspector,.flow-editor,.flow-list,.flow-preview,.flow-preview *{scrollbar-width:thin;scrollbar-color:#C9CFD8 transparent}
#flow-ops::-webkit-scrollbar,.ops-card::-webkit-scrollbar,.flow-list-rows::-webkit-scrollbar,.flow-inspector::-webkit-scrollbar,.flow-preview ::-webkit-scrollbar{width:8px;height:8px}
#flow-ops::-webkit-scrollbar-track,.ops-card::-webkit-scrollbar-track,.flow-inspector::-webkit-scrollbar-track,.flow-preview ::-webkit-scrollbar-track{background:transparent;margin:14px 0}
.flow-list-rows::-webkit-scrollbar-track{background:transparent;margin:0 0 14px}
#flow-ops::-webkit-scrollbar-thumb,.ops-card::-webkit-scrollbar-thumb,.flow-list-rows::-webkit-scrollbar-thumb,.flow-inspector::-webkit-scrollbar-thumb,.flow-preview ::-webkit-scrollbar-thumb{background:#C9CFD8;border-radius:8px;border:2px solid transparent;background-clip:padding-box}
/* railscroll (navui5): no scrollbars on rail */
.settings-rail,.settings-rail .rail-list,.settings-rail .rail-item{overflow:visible!important;max-height:none!important}
.settings-rail{scrollbar-width:none}.settings-rail::-webkit-scrollbar,.settings-rail .rail-list::-webkit-scrollbar{display:none}
/* aimenu2 (navui6): AI ๋ต๋ณ ํ์ด์ง ํญ๋ชฉ๋ณ ์นด๋ */
.split-settings .split-pane[data-section=ai]{padding-bottom:0}
.split-settings .split-pane[data-section=ai]+.split-pane[data-section=ai]{padding-top:0}
.split-settings .split-pane[data-section=ai]:last-of-type,.split-settings .split-pane[data-section=ai]:not(:has(+.split-pane[data-section=ai])){padding-bottom:48px}
.split-settings .split-pane[data-section=ai] .admin-card{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;margin:0 0 16px;box-shadow:none}
.split-settings .split-pane[data-section=ai] .admin-card .service-sources>h2{margin:0 0 6px;font-size:16px;line-height:24px;font-weight:700;color:var(--set-title)}
.split-settings .split-pane[data-section=ai] .admin-card .service-sources{margin:0;padding:0;border:0}
/* aifull (navui7): ์ค์ split-stage ์ ๋ด์ฉ ํญ ์ ํ ํด์ */
.split-settings.has-rail .split-stage .usage-meter,.split-settings.has-rail .split-stage .usage-form,.split-settings.has-rail .split-stage .service-sources,.split-settings.has-rail .split-stage .service-form,.split-settings.has-rail .split-stage .canned-create,.split-settings.has-rail .split-stage .canned-edit,.split-settings.has-rail .split-stage .canned-card,.split-settings.has-rail .split-stage .ops-field{width:100%;max-width:none}
.split-settings.has-rail .split-stage .service-sources,.split-settings.has-rail .split-stage .usage-form,.split-settings.has-rail .split-stage .source-form{align-items:stretch}
.split-settings.has-rail .split-stage .source-form,.split-settings.has-rail .split-stage .source-fields,.split-settings.has-rail .split-stage .source-entry,.split-settings.has-rail .split-stage .source-list,.split-settings.has-rail .split-stage .switch-row,.split-settings.has-rail .split-stage .admin-card .stack,.split-settings.has-rail .split-stage .admin-card .fields{width:100%;max-width:none}
.split-settings.has-rail .split-stage :is(.service-sources,.usage-form,.source-form)>:is(button,.send,.source-plus){align-self:flex-start}
/* aititle (navui8) */
.split-settings .split-pane>.split-pane-title{margin:0 0 16px;font-size:20px;font-weight:700;color:#171A21;letter-spacing:-.02em}
/* profilecards (navui9) */
.profile-fields .pf-card{display:flex;flex-direction:column;gap:16px;padding:20px 24px;background:#fff;border:1px solid #E6E9EF;border-radius:12px}
.profile-fields .pf-card>h3{margin:0;color:#171A21;font-size:15px;font-weight:700}
.profile-fields .launcher-set.pf-card{padding-top:20px;border-top:1px solid #E6E9EF}
/* ๊ณตํต ํ ๊ธ: admin-card checkbox ๊ท์น(width:auto!important)์ด ํธ๋์ ์์ ๋ ๋ฌธ์ */
.admin .switch-row{display:flex;align-items:flex-start;gap:12px}
.admin label.switch-only{display:block!important;flex:none!important;width:40px!important;height:24px;margin:2px 0 0!important;padding:0!important;cursor:pointer}
.admin .switch-only>input[type=checkbox]{appearance:none!important;-webkit-appearance:none!important;display:block;position:relative;order:0!important;width:40px!important;height:24px!important;min-width:40px;margin:0!important;padding:0!important;border:1px solid #c9d0da;border-radius:999px;background:#d5dbe4;cursor:pointer;transition:background .15s}
.admin .switch-only>input[type=checkbox]:checked{background:#2F5BFF;border-color:#2F5BFF}
.admin .switch-only>input[type=checkbox]::before{content:"";position:absolute;top:2px;left:2px;width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 1px 2px rgba(16,24,40,.16);transition:left .15s}
.admin .switch-only>input[type=checkbox]:checked::before{left:18px}
.admin .switch-only>input[type=checkbox]:focus-visible{outline:0;box-shadow:0 0 0 3px rgba(47,91,255,.16)}
.admin .switch-only>input[type=checkbox]:disabled{opacity:.5;cursor:not-allowed}
/* aitoggle (navui10) */
.admin .switch-stack{display:flex;flex-direction:column;gap:0}
.admin .switch-stack>.switch-row{padding:14px 0;border-top:1px solid #E6E9EF}
.admin .switch-stack>.switch-row:first-of-type{border-top:0;padding-top:4px}
.admin .switch-copy{display:flex;flex-direction:column;gap:2px;min-width:0}
.admin .switch-copy strong{font-size:14px;font-weight:600;color:#171A21}
.admin .switch-copy .hint{font-size:13px;color:#667085}
.at-rules{display:flex;flex-direction:column;gap:12px;margin-top:8px;transition:opacity .15s}
.at-rules.is-off{opacity:.4;pointer-events:none;user-select:none}
.source-save{margin-top:16px}
#instant-toast{position:fixed;left:50%;bottom:28px;transform:translate(-50%,8px);z-index:200;padding:10px 16px;border-radius:10px;background:#171A21;color:#fff;font-size:14px;opacity:0;pointer-events:none;transition:opacity .15s,transform .15s}
#instant-toast.is-show{opacity:1;transform:translate(-50%,0)}
#instant-toast.is-bad{background:#B42318}
.ai-page-save{margin:8px 0 0}
/* setcards (navui12): ์ค์ ๋ชจ๋ ์น์
์นด๋ */
.split-settings.has-rail .split-pane .admin-card{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;margin:0 0 16px;box-shadow:none}
.split-settings.has-rail .split-pane .admin-card .admin-card{margin:12px 0 0}
.split-settings.has-rail .split-pane .admin-card:has(.pf-card){background:transparent;border:0;padding:0}
.split-settings.has-rail .split-pane .admin-card .canned-card{border:1px solid #E6E9EF;border-radius:10px}
.split-settings.has-rail .split-pane>.split-pane-title{margin:0 0 16px;font-size:20px;font-weight:700;color:#171A21;letter-spacing:-.02em}
.split-settings.has-rail .split-pane>.split-pane-title+.admin-card>.card-copy:first-child{margin-top:0}
.faq-card .faq-filter{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;margin:8px 0 16px}
.faq-card .faq-actions{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.faq-card .faq-list{display:flex;flex-direction:column;gap:12px}
.faq-card .faq-sug{padding:14px 16px;border:1px solid #E6E9EF;border-radius:10px;background:#FBFCFD}
.faq-card .faq-top{display:flex;justify-content:space-between;gap:10px;align-items:baseline}
.faq-card .faq-top h3{font-size:15px;margin:0;color:#171A21}
.faq-card .faq-n{background:#eef3ff;color:#2f5bd3;border-radius:10px;padding:2px 9px;font-weight:600;white-space:nowrap}
.faq-card .faq-dup{color:#a26a00;font-size:13px}
.faq-card details{margin:6px 0}.faq-card summary{cursor:pointer;color:#2f5bd3}.faq-card textarea{width:100%}
/* macrocard (navui13) */
.macro-page-title{margin:0 0 16px;font-size:20px;font-weight:700;color:#171A21;letter-spacing:-.02em}
.macro-card .macro-title .macro-note{margin-top:0}
/* homeprev (navui14) */
.split-settings.has-rail .split-pane .admin-card.index-outer{background:transparent;border:0;padding:0;margin:0}
.split-settings .index-outer .index-main{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;min-width:0}
.split-settings .index-outer .index-main>.card-copy:first-child{margin-top:0}
.split-settings .index-outer .index-layout{gap:16px}
.split-settings .index-outer .index-preview{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:16px}
/* titleguide (navui15): ๋์์ธ๊ฐ์ด๋ ์ค์ ์ ๋ชฉ */
:root{--set-title:#171A21;--set-sub:#667085;--set-line:#E6E9EF}
.split-settings .split-pane>.split-pane-title,.split-settings .split-pane>.macro-page-title{margin:0;font-size:20px;line-height:28px;font-weight:700;color:var(--set-title);letter-spacing:-.02em}
.split-settings .split-pane>.split-pane-lead{margin:6px 0 16px;font-size:13px;line-height:20px;color:var(--set-sub);font-weight:400}
.split-settings .split-pane>.split-pane-title:not(:has(+.split-pane-lead)){margin-bottom:16px}
.split-settings .admin-card-title,.split-settings .admin-card>h2,.split-settings .pf-card>h3,.split-settings .macro-title>h2{margin:0 0 6px;font-size:16px;line-height:24px;font-weight:700;color:var(--set-title);letter-spacing:-.01em}
.split-settings .admin-card-title+.card-copy,.split-settings .admin-card>h2+.card-copy,.split-settings .pf-card>h3+.card-copy{margin:0 0 16px;font-size:13px;line-height:20px;color:var(--set-sub)}
.split-settings .admin-card-title:not(:has(+.card-copy)){margin-bottom:16px}
.split-settings .macro-head .macro-title{display:none}
/* railpin (navui16): ํ๋ผ์ด์์ ํ๋๋ง */
.settings-rail:has(.rail-item:hover) .rail-item:not(:hover)>.rail-fly{display:none!important}
.service-pane .service-inline{padding:16px;border-bottom:1px solid var(--line);background:#fafbff}.service-pane .service-inline .service-form{margin-top:0}
/* ์นด๋ ๊ฐ๊ฒฉ ํ ํฐ(๋์์ธ๊ฐ์ด๋: ์นด๋ ์ธ๋ก ๊ฐ๊ฒฉ 16px) โ ์ค์ ยทํต๊ณ ๊ณตํต */
:root{--card-gap:16px}
.split-settings.has-rail .split-pane .admin-card,.split-settings .split-pane[data-section=ai] .admin-card{margin-bottom:var(--card-gap)}
body.stats-page .admin-card{margin:0 0 var(--card-gap)}
body.stats-page .admin-card:last-child{margin-bottom:0}
/* AI ์๋ด ์ฌ์ฉ OFF ์ ๊ด๋ จ ์นด๋ ๋นํ์ฑ */
.admin-card.ai-off{opacity:.45;filter:grayscale(1);pointer-events:none;user-select:none}
/* cardtitle: ์นด๋๋ช
-๋ด์ฉ ์ฌ๋ฐฑ ํต์ผ (์ ํ๋ฉด) */
.admin-card .admin-card-title,.admin-card>h2,.pf-card>h3,.split-settings .admin-card-title,.split-settings .admin-card>h2,.split-settings .pf-card>h3{margin:0 0 16px}
.admin-card .admin-card-title:has(+.card-copy),.admin-card>h2:has(+.card-copy),.pf-card>h3:has(+.card-copy),.split-settings .admin-card-title:has(+.card-copy),.split-settings .admin-card>h2:has(+.card-copy),.split-settings .pf-card>h3:has(+.card-copy){margin-bottom:8px}
.admin-card .admin-card-title+.card-copy,.admin-card>h2+.card-copy,.pf-card>h3+.card-copy,.split-settings .admin-card-title+.card-copy,.split-settings .admin-card>h2+.card-copy,.split-settings .pf-card>h3+.card-copy{margin:0 0 20px}
.app>main.admin.agents-admin.has-rail{display:grid;grid-template-columns:64px minmax(0,1fr);column-gap:24px;align-content:stretch;grid-template-rows:repeat(59,auto) minmax(0,1fr);padding:28px 32px 48px 0;overflow:auto;background:var(--bg)}.app>main.admin.agents-admin.has-rail>.admin-head{padding:0;border-bottom:0}@media (max-width:760px){.app>main.admin.agents-admin.has-rail{grid-template-columns:56px minmax(0,1fr);column-gap:12px;padding:16px 16px 32px 0}}
.split-settings.no-tabs{display:block;grid-template-columns:none}.split-settings.no-tabs>.split-stage{min-width:0;width:100%}
/* navui25 team cards */
.agents-admin .split-pane:not([hidden]){display:block}
.agents-admin .split-pane>.admin-card{margin:0 0 var(--card-gap)}
.agents-admin .admin-card .person-row+.person-row,.agents-admin .admin-card .team-row+.team-row{margin-top:8px}
.agents-admin .split-settings .split-pane .admin-card{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;margin:0 0 var(--card-gap);box-shadow:none}
/* navui28 titlepad: agents-admin ์๋จ ์ฌ๋ฐฑ์ ์ค์ (.split-settings.has-rail)๊ณผ ๋์ผํ๊ฒ */
.app>main.admin.agents-admin.has-rail{padding:0;column-gap:0}
.agents-admin .split-settings .split-pane>.split-pane-title{margin:0}
.agents-admin .split-settings .split-pane>.split-pane-lead{margin:6px 0 16px}
.agents-admin .split-settings .split-pane>.split-pane-title:not(:has(+.split-pane-lead)){margin-bottom:16px}
.split-settings .split-pane[data-section=pii-log] .admin-card{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;margin:0 0 16px;box-shadow:none}
.admin-table-wrap{overflow-x:auto;margin:0 -4px}
.admin-table{width:100%;border-collapse:collapse;font-size:13px;color:var(--ink-2)}.admin-table th{padding:8px 10px;border-bottom:1px solid var(--line);color:var(--muted);font-size:12px;font-weight:600;text-align:left;white-space:nowrap}.admin-table td{padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:middle}.admin-table tbody tr:last-child td{border-bottom:0}.admin-table tbody tr:hover td{background:var(--bg)}.admin-table a{color:var(--blue-ink);text-decoration:none}.admin-table a:hover{text-decoration:underline}.admin-table .nowrap{white-space:nowrap}
/* userguide */
body.guide-page main.admin{max-width:none;margin:0;scrollbar-gutter:auto}
body.guide-page main.admin>*{max-width:880px;margin-left:auto;margin-right:auto}
body.guide-page .admin-card{background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:20px 24px;margin:0 0 var(--card-gap,16px);box-shadow:none;scroll-margin-top:72px}
body.guide-page .admin-card p{margin:8px 0;color:var(--ink-2);line-height:1.6}
.guide-path{font-size:12px;font-weight:500;color:var(--muted);margin-left:8px}
.guide-toc ol{display:flex;flex-wrap:wrap;gap:8px 16px;margin:8px 0 0;padding-left:18px}
.guide-toc a{color:var(--blue)}
.guide-steps{margin:8px 0;padding-left:20px;line-height:1.7;color:var(--ink-2)}
.guide-sub{font-size:14px;font-weight:600;margin:16px 0 4px}
.guide-note{font-size:13px;color:var(--muted)!important;background:var(--bg);border-radius:8px;padding:10px 12px}
.guide-table{width:100%;border-collapse:collapse;font-size:13px;margin:8px 0}
.guide-table th,.guide-table td{border-bottom:1px solid var(--line);padding:8px 10px;text-align:left;vertical-align:top}
.guide-table th{color:var(--muted);font-weight:500;background:var(--bg)}
.guide-table td:first-child{white-space:nowrap;font-weight:500}
/* howto: ์๋จ ๋ฐ ใ์ฌ์ฉ๋ฐฉ๋ฒใ ์์ด์ฝ + AI ๋ชจ๋ฌ */
button.top-link.top-howto{border:0;background:none;font:inherit;cursor:pointer}
.howto-overlay{position:fixed;inset:0;z-index:2000;background:rgba(17,24,39,.32);display:flex;align-items:center;justify-content:center;padding:20px}
.howto-overlay[hidden]{display:none}
.howto-modal{width:min(560px,100%);max-height:min(680px,calc(100vh - 40px));display:flex;flex-direction:column;background:#fff;border:1px solid #E6E9EF;border-radius:12px;box-shadow:0 12px 32px rgba(17,24,39,.14);overflow:hidden}
.howto-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #E6E9EF}
.howto-head h2{margin:0;font-size:16px;font-weight:700}
.howto-x{border:0;background:none;font-size:22px;line-height:1;cursor:pointer;color:#6b7280;padding:4px 8px;border-radius:6px}
.howto-x:hover{background:#F5F7FA}
.howto-ctx{padding:8px 20px 0;font-size:12px;color:#6b7280}
.howto-ctx:empty{display:none}
.howto-log{flex:1;overflow:auto;padding:12px 20px;display:flex;flex-direction:column;gap:8px;min-height:180px}
.howto-msg{max-width:88%;padding:10px 12px;border-radius:12px;font-size:14px;line-height:1.55;white-space:normal;word-break:break-word}
.howto-msg.ai{align-self:flex-start;background:#F5F7FA;border:1px solid #E6E9EF}
.howto-msg.me{align-self:flex-end;background:#1f2430;color:#fff}
.howto-msg.loading{color:#6b7280}
.howto-msg.err{background:#FFF7ED;border-color:#FED7AA}
.howto-form{display:flex;gap:8px;padding:12px 20px;border-top:1px solid #E6E9EF}
.howto-form textarea{flex:1;resize:none;border:1px solid #E6E9EF;border-radius:8px;padding:8px 10px;font:inherit;font-size:14px}
.howto-send{border:0;border-radius:8px;background:#1f2430;color:#fff;padding:0 16px;font-weight:600;cursor:pointer}
.howto-send:disabled{opacity:.5;cursor:default}
.howto-foot{margin:0;padding:0 20px 14px;font-size:12px;color:#6b7280}
body.howto-open{overflow:hidden}
/* helpicon: ์๋จ ๋์๋ง ? ์์ด์ฝ */
.top-link.top-help{display:inline-flex;align-items:center;justify-content:center;min-width:32px;padding-left:6px;padding-right:6px}
.top-link.top-help .help-ico{display:block}
/* guidetypo (navui35): ๋์์ธ๊ฐ์ด๋ ๋ณธ๋ฌธ ํ์ดํฌ ํต์ผ */
body.guide-page .admin-card{font-size:14px;line-height:1.6;letter-spacing:-.01em;color:var(--ink-2)}
body.guide-page .admin-card-title{letter-spacing:-.02em;line-height:1.4}
body.guide-page .admin-card p{margin:8px 0;line-height:1.6}
body.guide-page .guide-steps{line-height:1.6}
body.guide-page .guide-steps li{margin:4px 0}
body.guide-page .guide-sub{font-size:14px;font-weight:600;line-height:1.4;letter-spacing:-.01em;color:var(--ink);margin:16px 0 4px}
body.guide-page .guide-note{font-size:13px;line-height:1.55}
body.guide-page .guide-table{font-size:13px;line-height:1.5}
body.guide-page .guide-path{letter-spacing:0}
/* top icon pair: ์ฌ์ฉ๋ฐฉ๋ฒ | ๋์๋ง */
.top-iconpair{display:inline-flex;align-items:center;gap:2px;margin-right:4px}
.top-iconpair .top-link.top-help{margin:0}
.top-iconsep{display:block;width:1px;height:16px;background:#E6E9EF;margin:0 4px;flex:none}
/* guideair: roomier help page */
body.guide-page main.admin>*{max-width:860px}
body.guide-page .admin-card{font-size:15px;line-height:1.8;padding:28px 32px;margin-bottom:24px}
body.guide-page .admin-card-title{font-size:18px;margin-bottom:12px}
body.guide-page .admin-card p{margin:12px 0;line-height:1.8}
body.guide-page .guide-steps{line-height:1.8;margin:12px 0;padding-left:22px}
body.guide-page .guide-steps li{margin:8px 0}
body.guide-page .guide-sub{font-size:16px;margin:28px 0 8px}
body.guide-page .guide-note{font-size:14px;line-height:1.7;padding:14px 16px;margin:16px 0}
body.guide-page .guide-table{font-size:14px;line-height:1.65;margin:16px 0}
body.guide-page .guide-table th,body.guide-page .guide-table td{padding:12px 14px}
body.guide-page .guide-toc ol{gap:12px 24px;margin-top:12px;line-height:1.7}
@media (max-width:640px){body.guide-page .admin-card{padding:20px 18px}}
/* guidetoc: button-style TOC */
body.guide-page .guide-toc ol{list-style:none;padding:0;margin:14px 0 0;display:flex;flex-wrap:wrap;gap:10px;line-height:1.4}
body.guide-page .guide-toc li{margin:0;max-width:100%}
body.guide-page .guide-toc a{display:inline-flex;align-items:center;min-height:40px;padding:8px 16px;border:1px solid #d6dbe3;border-radius:10px;background:#fff;color:#1f2937;font-size:14px;font-weight:600;text-decoration:none;white-space:nowrap;box-shadow:0 1px 2px rgba(15,23,42,.05);transition:background .15s,border-color .15s,color .15s,box-shadow .15s}
body.guide-page .guide-toc a:hover{background:#f3f6fb;border-color:var(--blue);color:var(--blue);box-shadow:0 2px 6px rgba(15,23,42,.08)}
body.guide-page .guide-toc a:active{transform:translateY(1px)}
body.guide-page .guide-toc a:focus-visible{outline:2px solid var(--blue);outline-offset:2px}
@media (max-width:600px){body.guide-page .guide-toc ol{gap:8px}body.guide-page .guide-toc a{padding:7px 12px;font-size:13px;min-height:36px}}
.desk .thread>.messages{border:1px solid var(--thread-line,#D1D5DB);box-sizing:border-box}
.desk .thread.is-ai>.messages{border-color:var(--thread-ai,#C4B5FD)}
.desk .thread.is-alert>.messages{border-color:var(--thread-alert,#FCA5A5)}
@media (min-width:900px){.desk:has(.chat-stage>.thread>.messages) .desk-list{border-right:0}.desk:has(.chat-stage>.thread>.messages) .desk-side,.desk:has(.chat-stage>.thread>.messages) .order-drawer,.desk:has(.chat-stage>.thread>.messages) .search-drawer{border-left:0}.desk .thread>.thread-head,.desk .thread>.composer,.desk .thread>.summon-bar,.desk .thread>.claim-empty,.desk .thread>.join-hint,.desk .thread>.usage-banner{border-left:1px solid var(--line);border-right:1px solid var(--line)}.desk .thread>.thread-head{border-bottom:0}.desk .thread>.composer{border-top:0}}
.bc-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 0;border-bottom:1px solid var(--line)}
.bc-row .bc-label{font-size:14px;font-weight:500;color:var(--ink)}.bc-row .bc-label .hint{margin-left:6px;font-size:12px;color:var(--muted)}
.bc-row .bc-ctl{display:flex;align-items:center;gap:8px}
.admin-card .fields .bc-row input.bc-pick{width:40px;min-width:40px;max-width:40px;height:40px;padding:4px;border:1px solid var(--line);border-radius:8px;background:#fff;cursor:pointer}
.admin-card .fields .bc-row input.bc-hex{width:110px;max-width:110px;font-family:ui-monospace,monospace;text-transform:uppercase}
.bc-row .bc-sample{display:inline-flex;align-items:center;justify-content:center;width:96px;height:40px;border:1px solid;background:var(--bg);font-size:12px;color:var(--muted)}
.admin-save{display:flex;flex-wrap:wrap;align-items:center;gap:8px}
/* 2026-11-01 ordercard2: ์ํ 2์ค, ์ฃผ๋ฌธ๋ฒํธ ๋ฐ๋ฆผ ๋ฐฉ์ง */
.order-top .order-flags{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex:0 0 auto;text-align:right}
.order-top .order-flags .status{white-space:nowrap}
.order-top .order-num b{white-space:nowrap}
/* 2026-11-01 pinright: ์ด ์ฃผ๋ฌธ ๊ณ ์ ์ ๋ต๋ณ์ ๋ฃ๊ธฐ ์ค ์ค๋ฅธ์ชฝ ๋ */
.order .action-later{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between}
.order .action-later>.pin-order{margin-left:auto;margin-top:0}
.order .action-later>.action-later-body{flex:0 0 100%}
/* 2026-11-01 pinfix: ๋ต๋ณ์ ๋ฃ๊ธฐ ์ผ์ชฝ / ๊ณ ์ ์ค๋ฅธ์ชฝ ํ ์ค */
.order .action-later{flex-direction:row!important;flex-wrap:wrap;align-items:center;justify-content:space-between;width:100%}
.order .action-later>.action-toggle{order:0;flex:0 0 auto;margin:0;justify-content:flex-start}
.order .action-later>.pin-order{order:1;flex:0 0 auto;margin:0 0 0 auto!important;white-space:nowrap}
.order .action-later>.action-later-body{order:2;flex:0 0 100%;width:100%}
/* 2026-11-01 rightdiv: ์ฃผ๋ฌธ๋ด์ญ/๊ฒ์ ์ด๋ฆผ ์ ์ฐ์ธก์์ญ ์ธ๋ก์ ์ ์ง */
.desk.is-orders>.desk-side,.desk.is-search>.desk-side,.desk:has(.chat-stage>.thread>.messages).is-orders>.desk-side,.desk:has(.chat-stage>.thread>.messages).is-search>.desk-side{border-left:1px solid var(--line)!important}
.rail-card>.rail-open{margin:0}.ctag-card .rail-body .ctag-list{margin-bottom:8px}
.conv-channel-icon{display:inline-flex;align-items:center;flex:none;margin-left:4px;color:var(--muted);vertical-align:middle}
/* aihover2: AI ๊ทผ๊ฑฐ/ํ๊ฐ โ hover ์ต์
์ฐฝ */
.msg.is-ai .evidence.ai-ev:not([open]){display:block;height:0;margin:0;padding:0;border:0;overflow:hidden}
.msg.is-ai .evidence.ai-ev>summary{display:none}
.msg.is-ai .evidence.ai-ev[open]{margin-top:4px}
.ai-ev-head{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:12px;color:var(--ink-2)}
.ai-ev-close{width:22px;height:22px;padding:0;border:0;border-radius:6px;background:0 0;color:var(--muted);font-size:16px;line-height:1;cursor:pointer}
.ai-ev-close:hover{background:#f2f4f7}
.msg-tools .ai-tools{display:inline-flex;align-items:center;gap:1px}
.msg-tools .ai-tools-sep{width:1px;height:16px;margin:0 2px;background:var(--line)}
.msg-tools .ai-vote{display:inline-flex;gap:1px;padding:0;border:0}
.msg-tools .ai-vote button{width:26px;height:26px;border:0;border-radius:6px;background:0 0;box-shadow:none;color:var(--ink-2)}
.msg-tools .ai-vote button:hover,.msg-tools .ai-ev-tool[aria-expanded=true]{background:#f2f4f7}
.msg-tools .ai-vote button[data-v="1"].on{color:var(--blue);background:var(--blue-soft);border:0}
.msg-tools .ai-vote button[data-v="-1"].on{color:var(--orange-ink);background:var(--orange-soft);border:0}
.msg-meta .ai-fb-mark{display:inline-flex;align-items:center;font-size:11px;line-height:1}
.msg-meta .ai-fb-mark[hidden]{display:none}
.msg-meta .ai-fb-mark[data-v="1"]{color:var(--blue)}
.msg-meta .ai-fb-mark[data-v="-1"]{color:var(--orange-ink)}
.msg-meta .ai-noev{display:inline-flex;align-items:center;height:16px;padding:0 6px;border-radius:8px;background:var(--orange-soft);color:var(--orange-ink);font-size:11px;font-weight:600;line-height:1}
.bubble-row:focus-within>.msg-tools{display:flex}
@media (hover:none){.bubble-row:hover>.msg-tools{display:none}.bubble-row.is-tap>.msg-tools,.msg-tools.is-open{display:flex}}
/* liststable E */
.list-newtop{position:absolute;left:50%;transform:translateX(-50%);z-index:5;border:0;border-radius:999px;background:var(--blue);color:#fff;font-size:12px;font-weight:600;padding:5px 12px;box-shadow:0 2px 8px rgba(16,24,40,.18);cursor:pointer}.list-newtop[hidden]{display:none}
.conv-attn-head{padding:6px 14px;font-size:12px;font-weight:700;color:#b42318;background:#fff5f5;border-bottom:1px solid #fde2e1}
.conv.in-attn{background:#fffafa}.conv-attn-end{height:0;border-bottom:2px solid #fde2e1}
/* guidelayout: ์ค์ ํ ์ข์ธก ๋ชฉ์ฐจ + ๋จ์ผ ์น์
*/
body.guide-page main.admin>.guide-layout{max-width:1160px}
body.guide-page .guide-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:24px;align-items:start}
body.guide-page .guide-side{position:sticky;top:16px;background:#fff;border:1px solid #E6E9EF;border-radius:12px;padding:8px;max-height:calc(100vh - 120px);overflow-y:auto}
body.guide-page .guide-side-group+.guide-side-group{margin-top:4px;padding-top:4px;border-top:1px solid #F0F2F5}
body.guide-page .guide-side-title{padding:8px 12px 6px;font-size:13px;font-weight:600;color:#667085;white-space:nowrap}
body.guide-page .guide-side-link{display:flex;align-items:center;min-height:40px;padding:0 12px;border-radius:8px;color:#171A21;font-size:14px;font-weight:400;text-decoration:none}
body.guide-page .guide-side-link:hover{background:#F8F9FB}
body.guide-page .guide-side-link.is-on{background:#F4F7FF;color:#2F5BFF;font-weight:500}
body.guide-page .guide-side-link:focus-visible{outline:2px solid #2F5BFF;outline-offset:-2px}
body.guide-page .guide-body>.guide-sec{margin:0}
body.guide-page .guide-sec[hidden]{display:none}
@media (max-width:760px){body.guide-page .guide-layout{grid-template-columns:1fr;gap:12px}body.guide-page .guide-side{position:static;max-height:none;display:flex;gap:4px;overflow-x:auto;padding:6px}body.guide-page .guide-side-group{display:flex;gap:4px;margin:0!important;padding:0!important;border:0!important}body.guide-page .guide-side-title{display:none}body.guide-page .guide-side-link{white-space:nowrap;min-height:36px}}
/* evidencechip1: refined neutral pill */
.msg-meta .ai-noev{display:inline-flex;align-items:center;gap:4px;height:18px;padding:0 8px 0 6px;border-radius:999px;background:#f6f5f3;border:1px solid #e4e1dc;color:#7a746b;font-size:11px;font-weight:500;letter-spacing:-.01em;line-height:1;vertical-align:middle;box-shadow:0 1px 0 rgba(255,255,255,.8) inset;cursor:help}
.msg-meta .ai-noev::before{content:"";width:8px;height:8px;border-radius:50%;border:1.25px dashed #b3aca1;box-sizing:border-box;flex:none}
.msg-meta .ai-fb-mark{vertical-align:middle}
/* inboxcard1: ์๋ด ๋ฆฌ์คํธ ์นด๋ํ */
.desk-list .conv-list{background:#f6f7f9;padding:10px 10px 12px;display:flex;flex-direction:column;gap:8px}
.desk-list .conv-list>.conv{flex:0 0 auto;margin:0;padding:14px;border:1px solid #e7e9ee;border-bottom:1px solid #e7e9ee;border-radius:12px;background:#fff;box-shadow:0 1px 2px rgba(16,24,40,.04);transition:border-color .15s,box-shadow .15s,background .15s}
.desk-list .conv-list>.conv:hover{border-color:#d5d9e2;box-shadow:0 2px 8px rgba(16,24,40,.06)}
.desk-list .conv-list>.conv.is-on{background:var(--blue-soft);border-color:rgba(59,130,246,.45);box-shadow:0 0 0 1px rgba(59,130,246,.18)}
.desk-list .conv-list>.conv.is-handoff:not(.is-on),.desk-list .conv-list>.conv.is-summon:not(.is-on){background:#fffaf4;border-color:#f6dcc0}
.desk-list .conv-list>.conv.in-attn:not(.is-on){background:#fffbfb;border-color:#f7d4d2}
.desk-list .conv-list>.conv-attn-head{border:0;background:transparent;padding:4px 4px 0}
.desk-list .conv-list>.conv-attn-end{border:0;margin:2px 0}
/* navcenter1: ์๋จ ๋ฉ๋ด ๊ฐ์ด๋ฐ ์ ๋ ฌ */
@media (min-width: 1100px){
.topbar.admin-bar{display:grid!important;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);align-items:center}
.topbar.admin-bar>.brand{justify-self:start;min-width:0}
.topbar.admin-bar>.main-nav{justify-self:center;margin:0!important}
.topbar.admin-bar>.top-status{justify-self:end;margin-left:0!important}
}
/* searchicon1: round search button */
.top-search#open-search{width:34px!important;height:34px!important;min-width:34px;padding:0!important;display:inline-flex!important;align-items:center;justify-content:center;border-radius:50%!important;border:1px solid rgba(15,23,42,.12)!important;background:rgba(15,23,42,.04)!important;color:#334155!important;box-shadow:0 1px 2px rgba(15,23,42,.06);transition:background .15s,border-color .15s,color .15s,box-shadow .15s;cursor:pointer}
.top-search#open-search:hover,.top-search#open-search[aria-expanded="true"]{background:rgba(15,23,42,.09)!important;border-color:rgba(15,23,42,.22)!important;color:#0f172a!important;box-shadow:0 2px 6px rgba(15,23,42,.10)}
.top-search#open-search:focus-visible{outline:2px solid rgba(99,102,241,.45);outline-offset:2px}
/* searchicon2: ์๋ฐํ์ ๊ฐ์ 28px, ๋ฐฐ๊ฒฝ ์์ */
.top-search#open-search{width:28px!important;height:28px!important;min-width:28px!important;box-sizing:border-box;background:transparent!important;box-shadow:none!important;border:1px solid rgba(15,23,42,.18)!important;transition:border-color .15s,color .15s}
.top-search#open-search svg{width:15px;height:15px}
.top-search#open-search:hover,.top-search#open-search[aria-expanded="true"]{background:transparent!important;box-shadow:none!important;border-color:rgba(15,23,42,.38)!important;color:#0f172a!important}
/* awaitbadge1 */
.conv-await{display:inline-flex;align-items:center;gap:4px;padding:1px 7px;border-radius:999px;background:#FFEDD5;color:#C2410C;border:1px solid #FDBA74;font-size:11px;font-weight:700;line-height:16px;white-space:nowrap}
.conv-await::before{content:"";width:6px;height:6px;border-radius:50%;background:#EA580C}
.conv.is-await{}
/* awaitbadge2 */
.desk-list .conv-list>.conv.is-await{border-color:#FB923C;background:#fff;box-shadow:0 1px 2px rgba(16,24,40,.04)}
.desk-list .conv-list>.conv.is-await:hover{border-color:#F97316}
.desk-list .conv-list>.conv.is-await.is-on{background:var(--blue-soft);border-color:rgba(59,130,246,.55);box-shadow:0 0 0 1px rgba(59,130,246,.18)}
/* systime1: customer chat system bubble time below text */
.chat-app .sys:has(> time){flex-direction:column;align-items:stretch;gap:4px}
.chat-app .sys:has(> time)>span{display:block}
.chat-app .sys:has(> time)>time{align-self:flex-end;margin-left:0;white-space:nowrap;font-size:12px;font-weight:400;opacity:.75}
.home-ongoing{margin-top:22px;display:flex;flex-direction:column;gap:10px}.home-ongoing .home-card{margin-top:0;text-decoration:none;display:flex;flex-direction:column;gap:6px}.home-ongoing-top{display:flex;align-items:center;gap:8px}.home-ongoing-top strong{font-size:15px}.home-ongoing-top time{margin-left:auto;color:var(--muted);font-size:12px;white-space:nowrap}.home-ongoing-top .avatar{width:28px;height:28px;font-size:13px;flex:none}.home-ongoing-preview{color:var(--muted);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.home-ongoing-go{color:var(--chat-accent,var(--blue));font-size:13px;font-weight:600}.home-unread{border-color:var(--chat-accent,var(--blue))!important}.home-unread-dot{width:8px;height:8px;border-radius:50%;background:#F04438;flex:none}.home-unread-badge{min-width:20px;padding:0 6px;border-radius:10px;background:#F04438;color:#fff;font-size:12px;line-height:20px;text-align:center}.home-ongoing-all{align-self:center;color:var(--muted);font-size:13px}.home-ongoing-note{margin:10px 0 0;color:var(--muted);font-size:13px;text-align:center}
/* sysmsg3 (was sysmsg2 16/20/24 -> 28/32/40): dark chips kept; wider vertical spacing between system notices (admin + customer) */
.sys-row:has(> .sys:not(.ended):not(.sys-rich):not(.ok)),.desk .sys-row:has(> .sys:not(.ended):not(.sys-rich):not(.ok)){margin:28px 0 32px!important}
.sys-row:has(> .sys:not(.ended):not(.sys-rich):not(.ok))+.sys-row:has(> .sys:not(.ended):not(.sys-rich):not(.ok)){margin-top:40px!important}
.chat-app .chat-compose textarea{box-sizing:border-box;height:38px;min-height:38px;max-height:96px;overflow-y:hidden;scrollbar-width:thin}
.chat-app .chat-compose textarea.is-multi{overflow-y:auto}
/* agentstart1: ์๋ด์์ด ๋จผ์ ์ ๋ํ */
.start-chat{position:relative;display:inline-block}
.start-chat>summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center}
.start-chat>summary::-webkit-details-marker{display:none}
.contact-detail-head .start-chat{margin-left:auto}
.start-chat-form{position:absolute;right:0;top:calc(100% + 6px);z-index:50;width:340px;background:#fff;border:1px solid #E5E7EB;border-radius:12px;box-shadow:0 8px 24px rgba(0,0,0,.12);padding:16px;display:flex;flex-direction:column;gap:8px;text-align:left}
.start-chat-form strong{font-size:15px}
.start-chat-form p{margin:0;font-size:13px;color:#6B7280}
.start-chat-form textarea{width:100%;box-sizing:border-box;resize:vertical;font:inherit;padding:8px;border:1px solid #D1D5DB;border-radius:8px}
.start-chat-form button{align-self:flex-end}
.start-chat-err{margin:8px 0;padding:10px 12px;border-radius:8px;background:#FEF2F2;color:#B91C1C;font-size:13px}
/* agentstart3 */
.start-chat-dialog{border:none;border-radius:14px;padding:0;box-shadow:0 12px 40px rgba(0,0,0,.2);max-width:92vw}
.start-chat-dialog::backdrop{background:rgba(15,23,42,.35)}
.start-chat-dialog .start-chat-form{position:static;width:380px;max-width:100%;box-shadow:none;border:none;padding:20px;display:flex;flex-direction:column;gap:10px}
.start-chat-actions{display:flex;justify-content:flex-end;gap:8px}
.contact-detail-head .start-chat-open{margin-left:auto}
.cust-read{display:none;width:16px;height:16px;border-radius:50%;font-size:10px;line-height:16px;text-align:center;font-weight:600;margin-left:4px;flex:none;background:#e7eef8;color:#2c4a7c;vertical-align:middle}.msg.desk-agent.is-cust-read .cust-read{display:inline-block}
.chat-row-bottom{display:flex;align-items:center;gap:8px;min-width:0}.chat-row-bottom p{flex:1;min-width:0}.chat-row-badge{flex:none;min-width:20px;padding:0 6px;border-radius:10px;background:#F04438;color:#fff;font-size:12px;font-weight:600;line-height:20px;text-align:center}.chat-row.is-unread .chat-row-top strong{font-weight:800}.chat-row.is-unread .chat-row-bottom p{color:var(--ink);font-weight:600}
/* msgfmt1 */
.fmt-bar{position:relative;display:flex;flex-wrap:wrap;gap:2px;padding:4px 6px 2px;border-bottom:1px solid rgba(0,0,0,.06)}
.fmt-btn{border:0;background:none;padding:3px 8px;border-radius:6px;font-size:12px;color:#555;cursor:pointer;line-height:18px}
.fmt-btn:hover{background:rgba(0,0,0,.06);color:#111}
.fmt-btn.is-act{color:#2563eb}
.fmt-pop{position:absolute;bottom:100%;left:6px;z-index:30;width:280px;background:#fff;border:1px solid #ddd;border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.12);padding:12px;display:flex;flex-direction:column;gap:8px}
.fmt-pop[hidden]{display:none}
.fmt-pop input{border:1px solid #ddd;border-radius:6px;padding:7px 9px;font-size:13px}
.fmt-err{margin:0;color:#dc2626;font-size:12px}
.fmt-row{display:flex;justify-content:flex-end;gap:6px}
.fmt-row button{border:1px solid #ddd;background:#fff;border-radius:6px;padding:5px 12px;cursor:pointer;font-size:12px}
.fmt-row .fmt-ok{background:#2563eb;border-color:#2563eb;color:#fff}
.bubble .msg-list{margin:4px 0;padding-left:20px}
.bubble code{font-family:ui-monospace,Menlo,monospace;font-size:.9em;background:rgba(127,127,127,.15);padding:1px 4px;border-radius:4px}
.msg-acts{display:flex;flex-direction:column;gap:6px;margin-top:8px;min-width:180px}
.msg-act-btn{display:block;text-align:center;padding:9px 12px;border-radius:8px;background:#fff;color:#2563eb!important;border:1px solid rgba(37,99,235,.35);font-size:13px;font-weight:600;text-decoration:none!important;cursor:pointer;font-family:inherit}
.msg-act-btn:hover{background:#eff6ff}
.msg-meta .edited-mark{font-size:11px;color:#98a2b3;margin-left:4px}
/* wfidle2: ์ํฌํ๋ก ์ด์ ํจ๋ ์นด๋ */
.flow-admin .ops-groups{gap:12px}
.flow-admin .ops-group,.flow-admin .ops-group+.ops-group{align-items:stretch;margin:0;padding:16px 18px;border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:none}
.flow-admin .ops-group h3{font-size:15px;margin:0 0 2px}
.flow-admin .ops-idle{width:100%;box-sizing:border-box}
.flow-admin .ops-idle:first-of-type{border-top:0!important;padding-top:4px!important}
.flow-admin .ops-idle-body{transition:opacity .15s}
.flow-admin .ops-idle-body.is-off{opacity:.45}
.flow-admin .ops-idle-body.is-off input,.flow-admin .ops-idle-body.is-off textarea,.flow-admin .ops-idle-body.is-off select,.flow-admin .ops-idle-body.is-off label{pointer-events:none;cursor:not-allowed}
.flow-admin .ops-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;width:100%}
.flow-admin .ops-head-copy{min-width:0;flex:1}
.flow-admin .ops-head-copy .hint{margin:4px 0 0}
.flow-admin .ops-head-action .reserve-add{margin:0}
.flow-admin .ops-head-action button{white-space:nowrap}
.flow-admin .reserve-list:empty{display:none}
/* listavatar1 / ch2 โ Channel Talk-like soft squircle avatars */
.avatar.is-illust{padding:0;overflow:hidden;font-size:0;line-height:0;background:transparent!important;color:transparent!important;border-radius:42%!important}
.avatar.is-illust .avatar-illust{display:block;width:100%;height:100%;object-fit:cover;border-radius:inherit}
.desk .conv .avatar.is-illust,.desk .contact-card .avatar.is-illust{border-radius:42%!important;box-shadow:0 0 0 1px rgba(0,0,0,.04)}
/* bubbletint5 โ softer agent; AI violet; workflow slate */
.bubble{background:#FFFFFF;border-color:#E6E9EF}
.msg.agent .bubble,.flow-agent-row>.flow-agent{background:#6B8AFF;border-color:#5A79F2;color:#FFFFFF}
.msg.agent .bubble a,.flow-agent-row>.flow-agent a{color:#EEF2FF}
.desk .msg.desk-customer .bubble{background:#FFFFFF;border-color:#E6E9EF;color:var(--ink)}
.desk .msg.desk-agent .bubble,.desk .msg.desk-bot .bubble{border-radius:16px 4px 16px 16px;color:#FFFFFF}
.desk .msg.desk-agent.is-agent .bubble{background:#6B8AFF;border-color:#5A79F2}
.desk .msg.desk-agent.is-agent .bubble a{color:#EEF2FF}
.desk .msg.desk-agent.is-ai .bubble,.desk .msg.is-ai .bubble{background:#8B5CF6;border-color:#7C4FE8;color:#FFFFFF}
.desk .msg.desk-agent.is-ai .bubble a,.desk .msg.is-ai .bubble a{color:#F3E8FF}
.desk .msg.desk-bot.is-flow .bubble,.desk .msg.desk-bot .bubble{background:#52606D;border-color:#3E4C59;color:#FFFFFF}
.desk .msg.desk-bot .bubble a{color:#E4E7EB}
.desk .sender-badge.is-agent{background:#EEF2FF;color:#3B5BDB}
.desk .sender-badge.is-ai{background:#F3E8FF;color:#6D28D9}
.desk .sender-badge.is-flow{background:#F0F2F5;color:#3E4C59}
.bubble.phone{background:#E8F0FF;border-color:#C5D6F7;color:var(--ink)}